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Window of Prometheus and Asp.net

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Rahul Khinvasara
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Rahul Khinvasara asked on 28 May 2008, 11:39 AM
hi,
If I use Prometheus Rad window (older version) then my parent page dosen't get refreshed but if I use Rad asp.net Window(older version) then it gets refreshed. why is it so?

if I use below one the grid gets regreshed it means callback function gets call

<

radW:RadWindowManager DestroyOnClose="false" ID="DsWindow" Skin="WebBlue" runat="server" >

<Windows>

<radW:RadWindow

Behavior="Move,Reload,Close"

Runat="server"

Id="DSDialog"

VisibleStatusbar="false"

OnClientClose="OnClientClose"

Skin="WebBlue"

Modal="true"

ClientCallBackFunction="CallBackFunction">

</radW:RadWindow>

</Windows>

</

radW:RadWindowManager>

<rada:RadAjaxManager id="RadAjaxManager2" runat="server">

<AjaxSettings>

<rada:AjaxSetting AjaxControlID="Button1">

<UpdatedControls>

<rada:AjaxUpdatedControl ControlID="RadGrid1" LoadingPanelID="LoadingPanel1" ></rada:AjaxUpdatedControl>

</UpdatedControls>

</rada:AjaxSetting>

</AjaxSettings>

</rada:RadAjaxManager>

<rada:AjaxLoadingPanel id="LoadingPanel1" Runat="server" Transparency="30" BackColor="#E0E0E0">

<asp:Image id="Image1" runat="server" AlternateText="Loading..."

BorderWidth="0px"

ImageUrl="~/Images/loading3.gif"

ImageAlign="Bottom">

</asp:Image>

</rada:AjaxLoadingPanel>

but if I use below one

<telerik:RadWindowManager ID="RadWindowManager1" runat="server" Behaviors="Close,Move,Reload"

Modal="true" Animation="None" ShowContentDuringLoad="true" VisibleStatusbar="true"

Skin="WebBlue">

<Windows>

<telerik:RadWindow

Behavior="Move,Reload,Close"

Runat="server"

Id="RadWindow1"

VisibleStatusbar="false"

OnClientClose="OnClientClose"

Skin="WebBlue"

Modal="true"

ClientCallBackFunction="CallBackFunction">

</telerik:RadWindow>

</Windows>

</

telerik:RadWindowManager>

<

telerik:RadAjaxManager id="RadAjaxManager2" runat="server">

<AjaxSettings>

<telerik:AjaxSetting AjaxControlID="Button1">

<UpdatedControls>

<telerik:AjaxUpdatedControl ControlID="RadGrid1" LoadingPanelID="LoadingPanel1" ></telerik:AjaxUpdatedControl>

</UpdatedControls>

</telerik:AjaxSetting>

</AjaxSettings>

</telerik:RadAjaxManager>

<telerik:RadAjaxLoadingPanel id="LoadingPanel1" Runat="server" Transparency="30" BackColor="#E0E0E0">

<asp:Image id="Image1" runat="server" AlternateText="Loading..."

BorderWidth="0px"

ImageUrl="~/Images/loading3.gif"

ImageAlign="Bottom">

</asp:Image>

</telerik:RadAjaxLoadingPanel>

The  grid on calling dosen't gets refreshed. Why?

I just lost in your versions mystery........

Help

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Svetlina Anati
Telerik team
answered on 28 May 2008, 03:06 PM
Hello Rahul,

I assume that the problem is most probably in the client-side API naming conventions - please, make sure that you use the correct functions not only of RadWindow but of all controls.

For this purpose I recommend to use the Changes and backward compatibility section of each control which is available in our online documentation.

If you continue experiencing problems, please open a new support ticket and send us a fully working project (with DB included, if needed) along with a detailed explanation of the desired behavior and the observed problem. Once we receive it, we will do our best to help.


All the best,
Svetlina
the Telerik team

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Rahul Khinvasara
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Svetlina Anati
Telerik team
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