Where did my client-side functionality go?

2 posts, 0 answers
  1. Sam Tran
    Sam Tran avatar
    85 posts
    Member since:
    Nov 2006

    Posted 15 Mar 2011 Link to this post


    I have a page that was using "RadDock for ASP.NET" that I upgraded to the latest version of "RadDock for ASP.NET AJAX".

    After following this article:
    Migrating From RadDock ASP.NET To ASP.NET AJAX

    I finally got the page to compile again...but I have no client-side functionality whatsoever.
    clicking the expand/collapse arrow or the "x" to close the dock does nothing
    "EnableDrag" is set to true, but I cannot drag a dock
    The cursor always stays the normal pointer arrow (in the old version hovering over the dock's title bar turned the cursor into the "4-way arrow" and hovering over the expand/collapse arrow or the "x" would change the cursor to the "hand")

    It's like all client functionality is disabled?  How do I re-enable?
  2. Pero
    Pero avatar
    1156 posts

    Posted 17 Mar 2011 Link to this post

    Hello Sam,

    Yes, it looks like the RadDock's client-side functionality is not loaded correctly. Could you please check the following things in your application?
    • Is there a ScriptManager control on your page? RadScriptManager improves the performance of the page, by combining all requests for the script files into one, so I would recommend using it.
    • Please check if JavaScript is enabled in your browser.
    • Enable script debugging in IE (Tools->Internet options->Advanced, and under Browsing uncheck the checkboxes that disable script debugging) or FF (install FireBug addon), and see if there are any JavaScript errors when viewing your page.
    If none of the above helps, please open a new support ticket, and send us a runnable project so we can debug the problem locally.

    Best wishes,
    the Telerik team
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