Hi,
I have purchased new license for Telerik Ajax 2011 Q3 and my old one was 2010 Q3, i upgrade the current version from menu by selecting telerik tab and by clicking Upgrade wizard and then i configured the ajax also.
Now when send the set up file to the my site all the pop ups taking so much time to load and it is from when i upgraded the version.
How can i solve this problem please let me know.
Thanks & Regards,
Manoj Gupta.
I have purchased new license for Telerik Ajax 2011 Q3 and my old one was 2010 Q3, i upgrade the current version from menu by selecting telerik tab and by clicking Upgrade wizard and then i configured the ajax also.
Now when send the set up file to the my site all the pop ups taking so much time to load and it is from when i upgraded the version.
How can i solve this problem please let me know.
Thanks & Regards,
Manoj Gupta.
1 Answer, 1 is accepted
0
Hello Manoj,
Could you please tell us which Telerik pop up controls do you use in your project (RadWindow, RadDock, RadToolTip, RadGrip popup or another)?
Does the problem still persist after first opening of the popup? Do you still experience it after the subsequent loads? It is a normal behavior to wait more time when you load a site for the first time after you have just uploaded it.
Is the problem available on your local development machine?
Please, review the following help article, which provides guidance how to optimize RadControls: Optimizing output, page load time and the overall performance of RadControls for ASP.NET AJAX.
If you are unable to fix the problem, please provide a live URL and a sample working project via a support ticket.
All the best,
Rumen
the Telerik team
Could you please tell us which Telerik pop up controls do you use in your project (RadWindow, RadDock, RadToolTip, RadGrip popup or another)?
Does the problem still persist after first opening of the popup? Do you still experience it after the subsequent loads? It is a normal behavior to wait more time when you load a site for the first time after you have just uploaded it.
Is the problem available on your local development machine?
Please, review the following help article, which provides guidance how to optimize RadControls: Optimizing output, page load time and the overall performance of RadControls for ASP.NET AJAX.
If you are unable to fix the problem, please provide a live URL and a sample working project via a support ticket.
All the best,
Rumen
the Telerik team
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