[Solved] Two client-side bugs

[N]

First bug:

node.set_visible(false); //STILL DOESN'T WORK! You have to do this:
node.get_element().style.display='none';

Second bug:

//If you set text containing "?" or ")" or "(" (and probably other characters too)
node.set_text("Why Us? (Part 1)"); 

//...then later change the text, it DOESN'T WORK:
node.set_text("abc"); 

//You have to do this:
node.get_textElement().innerHTML = "abc"
//but then renaming the node by clicking on it twice does not work as expected..

If I have to stuff around with regular element.innerHTML and element.style.display Javascript functions, what's the point of using your controls?

Regards,
Nuri

[Dimitar Milushev]

Hello Nuri,

Both these issues will be resolved by RadControls Service Pack 2 which should be released by the end of this week.

Please excuse us for the inconvenience.

Best wishes,
Dimitar Milushev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[N]

Well I just downloaded and tried version 2008.1.619.35 and both bugs are NOT fixed. Not only that, there is now a NASTY new bug where if you right click on a treenode to show its predefined context menu and then close it by left-clicking away from the context menu, this will totally CRASH Safari version 3.1.1 (525.17) running on Vista 32 bit, requiring a restart.

We're going backwards here guys... not very inspiring.

Nuri

[Gerard]

Hi Nuri,
Can you tell me, did you get an answer to your latest bug? I'm looking at buying Telerik controls, and am trying to determine how good Telerik really are with their support, etc.
Thanks
Gerard

[Dimitar Milushev]

@Nuri, I am unable to reproduce the two bugs with the 2008.1.619.35 version. Please, find attached a simple test project. Let me know if I am missing something specific in the test cases.

Unfortunately, it is true that we have introduced a new bug with the context menu in Safari. Our devs fixed the problem and you can find a hotfix attached in this forum post - http://www.telerik.com/community/forums/thread/b311D-beketc.aspx. As explained in the forum post - you can open a support ticket and we will send you the Dev version.

Please excuse us for the inconvenience.

@Gerard, if there is anything we can help you with during your evaluation please do not hesitate to contact us either in the forums or in the support ticketing system

Regards,
Dimitar Milushev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[N]

I'm sorry but that is not a real-world scenario. I can't attach my version of your project here so I'll have start (another) ticket. You guys should spend some time creating more real-world applications with your controls to iron out bugs because clearly this does not happen enough.

I have just spent 3 hours reducing my code to a simple page that demonstrates the bugs and in the process I found 2 more bugs with the radTreeview (4 in total!) as well as several bugs in the radEditor (which I've sent separately via a ticket).