[Solved] Tooltup doesn't work with RadTextbox,RadMaskTextbox

[Manon Girard]

On asp:Textbox the RadTooltip is correct but not on RadTextbox and RadMaskTextbox

I use :
RadInput.Net2.dll version 2.0.2.0
Prometheus version 2007.1.521.0. 

<form...>

 

<asp:ScriptManager ID="ScriptManager1" runat="server" />

 

<div>RadTextBox :<radI:RadTextBox ID="RadTextBox1" runat="server"/></div>

<div>TextBox :<asp:TextBox ID="TextBox1" runat="server"></asp:TextBox></div>

 

<div>RadNumericTextBox :<radI:RadNumericTextBox ID="RadNumericTextBox1" runat="server">

 

</radI:RadNumericTextBox> </div>

 

<asp:Button ID="ButtonNext" runat="server" Text="Suivant" />

 

<telerik:RadToolTip ID="RadToolTip2" runat="server"

 

TargetControlID="TextBox1"

 

Sticky="true"

RelativeTo="Element"

Position="BottomCenter">

 

<asp:Label ID="Label1" runat="server" Text="My Tooltip Text"></asp:Label>

 

</telerik:RadToolTip>

[Georgi Tunev]

Hello Manon,

In this specific case - when using RadInput, you will need to use the ClientID of the textbox / numeric textbox plus "_Text" - this is how the RadNumericTextBox and RadTextBox are rendered on the client.
e.g.:

<form id="form1" runat="server">
    <asp:ScriptManager ID="ScriptManager1" runat="server" />
    <div>
        RadTextBox :<radI:RadTextBox ID="RadTextBox1" runat="server" /></div>
            <div>
        RadNumericTextBox :<radI:RadNumericTextBox ID="RadNumericTextBox1" runat="server">
        </radI:RadNumericTextBox>
    </div>
    <asp:Button ID="ButtonNext" runat="server" Text="Suivant" />
    <telerik:RadToolTip
        ID="RadToolTip1"
        runat="server"
        TargetControlID="RadTextBox1_Text"
         IsClientID="true"
        Sticky="true"
        RelativeTo="Element"
        Position="BottomCenter">
            <asp:Label
                ID="Label2"
                runat="server"
                Text="My Tooltip Text">
            </asp:Label>
    </telerik:RadToolTip>

    <telerik:RadToolTip
        ID="RadToolTip3"
        runat="server"
        Position="BottomCenter"
        RelativeTo="Element"
        Sticky="true"
        TargetControlID="RadNumericTextBox1_Text"
        IsClientID="true"
        >
            <asp:Label
                ID="Label3"
                runat="server"
                Text="My Tooltip Text1">
            </asp:Label>
    </telerik:RadToolTip>
</form>

We will improve on this in a future version of the controls, however for now, you will need to use the approach above.


Sincerely yours,
Georgi Tunev
the Telerik team

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[janhidding]

Hi,

The solution mentioned above works fine with RadTextBox but it doesn't work with a RadMaskedTexBox. See example code below. How can i show a tooltip for a RadMaskedTextBox?

Regards,
Jan

<form id="form1" runat="server">

<asp:ScriptManager ID="ScriptManager1" runat="server" />

<telerik:RadToolTipManager ID="RadToolTipManager1" runat="server" Animation="FlyIn"

AutoCloseDelay="4000" Position="TopRight" ShowDelay="200" Skin="Web20" Style="position: relative">

<TargetControls>

<telerik:ToolTipTargetControl IsClientID="True" TargetControlID="RadTextBox1_Text" />

<telerik:ToolTipTargetControl IsClientID="True" TargetControlID="RadMaskedTextBox1_Text" />

</TargetControls>

</telerik:RadToolTipManager>

<radI:RadMaskedTextBox ID="RadMaskedTextBox1" runat="server" Style="position: relative"

ToolTip="Tooltip for the masked textbox">

</radI:RadMaskedTextBox>

<radI:RadTextBox ID="RadTextBox1" runat="server" Style="position: relative"

ToolTip="Tooltip for the textbox">

</radI:RadTextBox>

</form>

[Georgi Tunev]

Hi Jan,

Please make sure that you are using the latest version of RadInput - v2.0.2 - you should not experience problems with it.




All the best,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Colin]

I have done as above but still do not see the tool tip. I am using the latest version of RAD Controls

[Georgi Tunev]

Hi Colin,

I just check the code and it works fine. Please open a new support ticket and send us a small sample project where this problem can be reproduced. We will check it and do our best to help.



All the best,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Amanda]

Your workaround works for a page which does not use a masterpage, but as soon as I try to use a masterpage it no longer works.  This is because the controls get renamed on the client and specifying "TargetControl='ControlName_Text' IsClient='true'" is no longer valid - the actual control name of the textbox on the client is more like "ctl001_contentplaceholdername_ControlName_Text".  Do you have any further suggestions for me?

[Amanda]

Well, I have arrived at a workaround; I had already created a user control around my tool tips, so I added additional logic to get a reference to the targeted control, and check its type - if it's one of these Rad controls, it substitutes the targeted control's ClientID + "_Text", and sets IsClientID = true.  This is working, although I am a little frustrated that *I* am the one who just spent four hours making two controls from the same vendor work together.  I would expect this if I were using controls from two different vendors, but not two controls that are part of the same suite of controls and sold as a set.

[Georgi Tunev]

Hello Amanda,

I am sorry to hear about your frustration, but please note that we do not guarantee a reply on time in the forums which are a community resort. If you have sent us a support ticket on this subject, we would have answered it right away.

As for the problem itself, indeed, this is the reason why the example was not working with masterpage. I would like to stress out however, that this is expected behavior which is not related to our control - when masterpage is used, the IDs of the controls are changed.



Kind regards,
Georgi Tunev
the Telerik team

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