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Thumbnail images creation

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Ryan
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Ryan asked on 06 Feb 2012, 07:17 AM
Hello,
               We are using RadEditor.dll 7.2.0.0 .  I want to create one Thumbnail img from a 605x442 unit size.
 In the image manager  i did as follows:
Clicked on  the Create Thumbnail icon. The Create Thumbnail sub-window appears. It has the following values filled-in: -- New image name: SpaceRequiredToTransport60People.jpg -- Width: 24 -- Height: 24 (This doesn't make sense. The "large" image is not square.) -- Dimension Unit: Pixel -- Constrain Proportions: checked

But the created image was not cleared one.Its being too small . i am using IE 8.0 & chrome. I checked in both browsers , but its appeares same.

 Do we have any setting in web.congif file for this thumbnamil creation. ????

Thank you,

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Rumen
Telerik team
answered on 07 Feb 2012, 05:21 PM
Hi,

The support and development of RadEditor Classic is discontinued since 2009 and we do not provide hotfixes for it. We strongly recommend upgrading to RadEditor for ASP.NET AJAX, which offers support for all modern browsers, many new features and improvements, and multiple bug fixes.

My suggestion is to test the Default Example of the latest available version 7.3.6 of RadEditor Classic and if the problem exists, to migrate to the latest official build of RadEditor for ASP.NET AJAX. You can find migration instructions in the following article: Migration from RadEditor Classic to RadEditor for ASP.NET AJAX.

Kind regards,
Rumen
the Telerik team
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