[Solved] Text/HTML not being updated in Firefox

[Doug Greene]

I have a screen with two RadEditor controls on it.  When the page loads, I set the Text property of RadEditor1 to "abc", then on the page I edit it to "abcd" and hit my update button.  When I'm trying to read the RadEditor1.Text or RadEditor1.HTML property neither of them are updated to "abcd", they still say "abc".  I am able to get the Text and HTML properties to update properly if I go into "HTML view" before I hit the update button.

Firefox 2.0.0.14
Everything works fine in IE.

[Rumen]

Hi Doug,

Please, review the following KB article which could be helpful for your scenario: RadEditor Content Not Saved After Ajax Update in Firefox.

If it does not help to solve the problem, please open a support ticket and send a sample running project that demonstrates the issue. We will examine it and try to provide a solution.

Have a nice weekend,
Rumen
the Telerik team

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[Frank Silano]

I am having the same issue. Using your "Save to External File" sample code does not work in Firefox. The .Content property is not showing the updated text.

[Frank Silano]

.

[Doug Greene]

That did it for me, thanks.

[Frank Silano]

.

[Frank]

Update...it also does not work in IE. I also tried to do the "HTML view" thing that Doug suggested but that doesn't work either. This is a very simple .aspx page that basically only has this control on it and a couple of buttons and a master page. Please advise.

Thanks.

[Frank Silano]

Nevermind. I figured it out and the UseSubmitBehavior="false" does work. Thanks for the workaround.

[calm_boy]

Hi. I am having a similar problem but it is inside a radgrid. So there is no button click. Is there a work around for this scenario?

[Sebastian]

Hello calm_boy,

Do you use built-in GridHTMLEditorColumn or placed the RadEditor instance in edit template of template column and want to trigger update operation from the default update/insert buttons in the grid? If you have one of these cases, reference the update/insert buttons from the auto-generated edit form by their id on ItemCreated (as illustrated here) and set their UseSubmitBehavior property to false.

In case you have custom edit form (FormTemplate or WebUserControl), set the relevant property of the update/insert button directly as part of the custom edit form definition.

Kind regards,
Stephen
the Telerik team

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