Telerik support site is not working !!!!

2 posts, 0 answers
  1. Regeesh Joseph
    Regeesh Joseph avatar
    55 posts
    Member since:
    May 2010

    Posted 02 Aug 2011 Link to this post


    I am using Windows 7. Your support website is showing only black screens. Demos, Documentation and Knowledge Base are not working. It shows a javascript with blank screen.  I tried it in IE 8, Mozilla, Google Chrome, Opera. Its not working in any of these browsers. There is no firewall or any such security issues as no other websites have this issue. There is no javascript issues as javascripts in all other websites are working correctly. Also it is my development computer, I am sure that, there is no issue with javascripts in browsers as my own javascripts works properly.  It is the problem with telerik website itself. Please solve it at the earliest.

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
    Timestamp: Tue, 2 Aug 2011 05:14:40 UTC

    Message: 'Telerik.Web.UI.RadTreeView' is null or not an object
    Line: 524
    Char: 202
    Code: 0

    Message: 'null' is null or not an object
    Line: 127
    Char: 34
    Code: 0


  2. Yordan
    Yordan avatar
    1 posts

    Posted 05 Aug 2011 Link to this post

    Hello Regeesh Joseph,
    And thank you for contacting us.
    Unfortunately we weren't able to reproduce your problem and we have no other such complains. We suppose that some resources might be blocked by your OS, proxy or ISP. A screen cast may be helpful to us seeing resources your browser loads. 

    All the best,
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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