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[Solved] Telerik Site crashes IE7

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Paul Haines
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Paul Haines asked on 16 May 2008, 03:55 PM
When I close any documentation web-page on the telerik website, (i.e. the ones with a black background, for RadControls for ASP.NET AJAX), it crashes my running instance of I.E. 7. Has anyone else noticed this?

It only seems to happen when they're closed, rather than navigating away to another screen.

Any other pages, e.g. forums, don't cause this issue.

Paul H

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Nikolay Dobrev
Telerik team
answered on 17 May 2008, 06:30 AM
Hi Paul Haines,

We've noticed such behavior only once and we found the cause to be older version of IE7Pro plugin for IE7. If you don't have it, could you, please try opening IE in safe mode (Start Menu -> Accessories -> System Tools) and try the help again?

Best wishes,
Nikolay Dobrev
the Telerik team

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Paul Haines
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answered on 19 May 2008, 09:16 AM
Used the "IE (no add-ons)" option, but I still have the same problem.

It seems to only be for the "... for ASP.NET AJAX" pages, that have the black background/border, if that helps.
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Nikolay Dobrev
Telerik team
answered on 20 May 2008, 07:13 AM
Hi Paul,

We have two guys here that have the same problem under IE, but we couldn't find a common reason for that. We will work on this and try to fix it as soon as possible. I am sure you will see it when we have the fix.

Greetings,
Nikolay Dobrev
the Telerik team

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Nikolay Dobrev
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Paul Haines
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