Telerik AJAX license error - Upgraded from Perpetual License to Subscription

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Licensing
John
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John asked on 10 Oct 2025, 05:12 PM

I Upgraded from ASP.net AJAX perpetual license to Dev Complete subscription and am running into ASP.NET AJAX License Error Banner & Watermarks issue. I have tried several approaches, but unable to solve the issue.

  • Running a Web Application that is set to .net 4.7.2
  • I installed Telerik 2025.3.825.462 and Telerik.Licensing.Runtime
  • Copied the License vb script for UI for ASP.NET AJAX and pasted to top of assemblInfo.vb, the rebuild the project.
  • I still get the banner. I have also tried copying the license.txt file to AppData\Roaming\telerik
  • Also tried to Copy the VB code snippet into a new file, for example, TelerikLicense.vb and add to my project.
  • I have tried removing .bin and .obj folders then rebuilding

Nothing is working. One odd thing I did notice is my VB Script License Key has 2 Assembly: Telerik.Licensing.EvidenceAttribute entries. In all of the Tutorial videos I have watched they only have 1 Assembly Entry.  Could one of these entries be my old perpetual license? Please advise what other steps I can try to troubleshoot.  

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Vasko
Telerik team
answered on 15 Oct 2025, 07:42 AM

Hi John,

I see that you have asked the same question in another ticket (1701038) and have gotten a helpful answer. For further questions, please write in that thread.

Regards,
Vasko
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