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[Solved] Sys is not defined

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mark asked on 10 Apr 2009, 08:25 PM
This is happening on a single page within the site.  There are many other pages that use the Telerik controls and they are working correctly.

On the problem page, a RadTreeView control is populated from a database.  When a node is selected, a RadGrid is updated with corresponding data.

When the Add New Record option on the grid is selected, it takes about 30 seconds for the page to go into edit mode.  Once there, neither the date select control or any of the drop down controls work.  Clicking on any of them generates two JavaScript errors:

Sys is not defined
and
Telerik is not defined.

The ASPX file has this line: <%@ Register Assembly="Telerik.Web.UI"  Namespace="Telerik.Web.UI" TagPrefix="telerik" %>

And the .CS file has a using Telerik.Web.UI; statement.

As I mentioned, there are many other pages using Telerik controls successfully, including the grid control.  It's just this one page.

I've searched the formum, but all the solutions seem to revolve around not having the application configured correctly.  Given that other pages are working correctly, I don't think that's the problem.

I'd appreciate any other ideas.

Thank much!

/Mark Bernard

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answered on 10 Apr 2009, 08:52 PM
There was one other thing I wanted to mention; this page works great on my local machine.  It's only when it get's pushed onto the test machine that there's a problem.

Thanks!
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Pavlina
Telerik team
answered on 13 Apr 2009, 11:21 AM
Hello Mark,

Could you please let us know how to reproduce the error? A simple example or short instructions would be really helpful. In this way we will be able to give you more to-the-point answer.

In the meantime I suggest you examine the following blog post:
Web Resources demystified: Part 3 (Troubleshooting)

Please check the Troubleshooting topic in our online documentation as well.

Kind regards,
Pavlina
the Telerik team

Check out Telerik Trainer , the state of the art learning tool for Telerik products.
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