Special characters in email when sending word content from RAD editor

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2 posts, 0 answers
  1. Tiju
    Tiju avatar
    13 posts
    Member since:
    Jan 2009

    Posted 16 Mar 2009 Link to this post

    Hi All,

    I am having a problem with latest version of Rad editor.

    I am using rad editor to send html email. But when i paste data from word document( eg: Bulleted/Numbered components ), there appears large number of hyphen after the numbering like

    1. - - - - - - - - Test subject.

    The text i actually put into the rad is
    1. Test subject.

    Can anybody help me to resolve this issue. This is wroking in the previous version of Rad. Also i am using IE7. Firefox doesn't seems to have this issue.

    FYI:When i searched the forum, i found one link which will remove the symbols and wingdings using javascript, but it dosn't work for me.

    Thanks in advance
    Tiju Joseph
  2. Rumen
    Rumen avatar
    13197 posts

    Posted 19 Mar 2009 Link to this post

    Hello Tiju,

    I believe that you are talking about the following forum thread: http://www.telerik.com/community/forums/aspnet/editor/paste-from-word.aspx and that the solution did not solve the problem.

    Could you please open a support ticket and send a sample working project and your test word document along with steps how to reproduce the problem? Once I am able to reproduce the problem, I will try to provide a solution for it.

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