Telerik Forums
Reporting Forum
3 answers
160 views
I am writing this post to save users of this software hours and hours of frustration, company costs, and headaches.

We just discovered that our Q1 2008 SP1 version of Telerik Reporting fails to work with StateServer.  We didn't see this mentioned anywhere in the docs or on this slick web site's demo or feature pages.  But perhaps maybe we missed it since we've been working overtime for the past 10 1/2 hours trying to resolve this problem---and have consequently blown a project deadline for our most important client while goofing around with this software's problem.

We, and many other ASP.NET developers, do not use InProc for state management for many reasons -- the most common being that it is unreliable for ASP.NET state management and constantly recycles, which of course destroys session data.  This is particuraly true when deploying to a shared host, where server antivirus software can cause InProc to go haywire and wreck session state every few minutes.

Here's the kicker: If you set your web.config to indicate 'StateServer', then Telerik reporting will fail to pass a parameter to the report!  In other words, using StateServer (and probably SQLServer as well) will cause the following line of code to fail completely:

    Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load
        Dim query As String
        query = CStr(Request.QueryString("MyKey"))
        Me.ReportViewer1.Report.ReportParameters("MyParam").Value = query
    End Sub

There is no error message.  No warning.  Nothing.  Rather, Telerik Reporting simply doesn't conduct the parameter filter and that's that.

We searched extensively (had plenty of time during our 10 1/2 hours lost productivity) on the internet for information.  Buried inside a community post on this very web site was an excerpt dated 8/1/2008:

"Report parameters are really not shown when using a state server or sql server modes. This is an issue which will be fixed for the upcoming service pack in a couple of weeks. Your points have been updated for letting us know about the problem."  Greetings,  Chavdar.

Today is Sept 20, 2008.  It's been over 1 1/2 months.  Has this been updated or not?  If so, how can we get our version working?

I would formally request:

1.) A service pack fix immediately at no cost to our company.

or

2.) A refund for our Telerik reporting purchase if this issue cannot be immediately and at no cost to us be resolved with an updated software version that you currently have.

Our tech feedback provided here (at no cost to your company by the way) should serve to get you started on research and publication into this issue in hopes of saving future users massive problems when dealing with other methods of state management and using the reporting tool.

Another gem: a standard doctype declaration in web pages breaks the UI viewer in the Firefox web browser, which is used by, um, over 33% of our visitors.  What is happening with that?

We paid $600.00 for this software and are very unhappy with how buggy and unreliable it appears to be.  We are now forced to research into other vendors ASAP for our corporation and may terminate our use of Telerik products later this month if this issue is not resolved or a refund granted.  We are not asking for our lost company time, costs for employee's overtime in trying to resolve this bug, although we should have.

To say that we are very unhappy with Telerik's products at the moment is an understatement.

Kind regards,
Chris
the customer using your product

Vassil Petev
Telerik team
 answered on 25 Sep 2008
1 answer
188 views
Does the telerik reporting allow for you to have a function on click of an item on the report? 

For example:

I click on the print button on the rad report and that calls a function in the code behind to update a status in the database.  If this does can someone provide me some sample code? 

Thanks in advance.
Steve
Telerik team
 answered on 24 Sep 2008
1 answer
189 views
Hello,

We have a Date and Time on the footer of each report. Our server is in US and our clients are based in Ireland. How can I manage to display client local time on the bottom of the report when the report is being generated or exported to RTF or PDF.

Regards,
Steve
Telerik team
 answered on 23 Sep 2008
1 answer
136 views
Your documentation is not very clear and hard to understand.  How can I use one reportviewer to display different reports on the web?
Steve
Telerik team
 answered on 23 Sep 2008
1 answer
86 views
How can i code at c# for the visibility function of one row in one report or one sub report in master reports


Example:

1. Sub Report Problem: 
    if there is no data the sub report should not be visible in master report that compose of many sub reports

2. Report only: 
    if there is no data in one data field the data field and caption should not be shown.







Steve
Telerik team
 answered on 23 Sep 2008
1 answer
111 views
I am trying to make report in dotnet nuke .Is there any restriction that the cs file which inherits from 'Report' need to be in any nuke folders or in any apcode folder of the solution?

I did put one file under solution itslef and inherited from 'Report' . But I am not getting the telerik report designer to design my report layout.

Please help me with proper ideas

Thanks,
Jiss
Chavdar
Telerik team
 answered on 22 Sep 2008
1 answer
104 views
I am trying to recreate the pulldown checkbox menu as seen in your parameterized report lesson outside the viewer...  Could you please let me know how to recreate it?  Thank you. 
Sasa
Top achievements
Rank 1
 answered on 19 Sep 2008
1 answer
130 views
Hello,

I have a 2 bar charts as sub reports in my main report. When I export it in rdf it works fine and I can Open it (I have MS Word 2003).

But when we try to export the report into rtf on another PC that we have MS Word 2000 the Chart does not render correctly, it seems that it is enlarged.

Is there any issue with the exporting reports with charts into rtf when you have MS Word 2000.

Regards,
Mehdi
Rossen Hristov
Telerik team
 answered on 19 Sep 2008
1 answer
81 views
Hi

I have a couple of tables which allows my customers to create their own reports based on whatever they would like.

This means that rows and columns are specified directly from a database.

Currently i generate a HTML table which they can then print.
(Very easy to create an extra <td>)

However i would love to change this to Telerik Reports, due to easy Excel and PDF generation.

Is there any easy way to transform this Table of data into a report ?
Steve
Telerik team
 answered on 18 Sep 2008
1 answer
218 views
I have recently purchased Telerik Reporting Q2 2008 and created a few reports using the report viewer in a WebForm. The way I have things working as of now, I had to updated my project's Web.config file with the changes shown below. Are there other ways of deploying Telerik Reporting such that no changes are needed in the Web.config file? My product's upgrade process does not deal gracefully with changes to the Web.config and we have > 100 customers who would need to deal with manual Web.config updates if we were to release an updated Web.config file. Aren't there other ways of achieving the same end as the changes shown below? Is there a standard generic answer to my deployment-related question?

Thanks!
-Eric

  <httpHandlers>
   <add path="Telerik.ReportViewer.axd" verb="*" type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=2.8.8.723, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" validate="true"/>
  </httpHandlers>
Steve
Telerik team
 answered on 18 Sep 2008
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