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RadtoolTipManager LoadOnDemand bug with generated tooltip height

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Keelan
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Keelan asked on 10 Feb 2009, 11:13 AM
Hi all,

On my web application, I'm using the RadToolTip manager. I made this choice because I want to display it with a Load on Demand to increase performances.

All seems to work fine, but, when I've tested my application, a bug appears. I think it's a bug because I can reproduce it on the telerik sample page: http://demos.telerik.com/aspnet-ajax/tooltip/examples/loadondemand/defaultcs.aspx

On this configuration, we load an ascx on the fly which contains the tooltip. So, when you put the mouse over the tooltipified element (product image on Telerik example), the tooltip is displayed. But, if you do and redo again and again, you can see that the height of the tooltip is growing!

You can see here screenshots : http://cid-cc2dc80e5681ccd2.skydrive.live.com/self.aspx/Telerik . The 1st jpeg is the 1st time I load the tooltip and the 2nd jpeg is about 15 times.

Any idea about this?

Thanks in advance.

Keelan.

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Tervel
Telerik team
answered on 13 Feb 2009, 05:07 PM
Hello Keelan,

Thank you for bringing the problem to our attention. I was able to reproduce it  and logged it for fixing.
The problem will be resolved in the coming Q1 2009, scheduled for March 10th.
In fact, we will do our best to have it fixed for the public beta coming out next Thursday, but I am not able to commit on this since we have a lot of tasks to complete by then.
I updated your Telerik points.

Best regards,
Tervel
the Telerik team

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Tervel
Telerik team
answered on 17 Feb 2009, 05:35 PM
Hello Keelan,

A quick update:
The problem was fixed and the coming Q1 2009 BETA on Thursday should work OK.

Best wishes,
Tervel
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Keelan
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answered on 18 Feb 2009, 08:17 AM
OK, thanks a lot.

Regards.
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