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RadTooltip Manager does not show on second click/hover firefox

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Nicholas Walker
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Nicholas Walker asked on 14 Apr 2009, 07:46 PM
Look at the demo http://demos.telerik.com/aspnet-ajax/tooltip/examples/tooltipversustooltipmanager/defaultcs.aspx in firefox.

When you hover over the section that uses rad tooltip manager it shows on the first hover.

Then hover over the second row.

Go back to the first row, and the tooltip is not shown again.

The same behavior does not occur when using regular tooltips.


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Svetlina Anati
Telerik team
answered on 15 Apr 2009, 12:15 PM
Hello Nicholas,

Thank you for reporting this, we are aware of it and the problem is already fixed - the fix will be available  in the next internal build and in future official releases.

We recently introduced jQuery animations and the problem is with the opacity under non IE browsers - what actually happens is that the tooltip becomes transparent and that is why it cannot be seen. In order to fix the issue before upgrade, you can reset the opacity in the OnClientHide event of the tooltip as shown below:

function OnClientHide(sender, eventArgs)
 {
      sender.get_popupElement().style.opacity= "";
 }

You can also find a discussion about this in the following forum thread:

http://www.telerik.com/community/forums/aspnet-ajax/tooltip/firefox-bug-with-tooltip-opacity.aspx


All the best,
Svetlina
the Telerik team

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Nicholas Walker
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Svetlina Anati
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