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[Solved] RadGrid Subtotal Summation Error

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Joseph Wong
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Joseph Wong asked on 26 Aug 2008, 08:07 PM
Hello,

I am seeing a weird summation error when using multiple group columns. Please refer to this screenshot.

Note the final subtotal row which says Count:4 and then throws out some random numbers. Also note that the last column of this row shows a number that matches the last data row of the second group.

This is proving incredibly confusing for my client (and myself as well)!

I appreciate any insight to fix or remove this problem!

Thanks,
Joseph

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Joseph Wong
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answered on 26 Aug 2008, 08:10 PM
I forgot to mention, this is using 2008.02.0723.35 .NET AJAX on a Windows 2008 Server with ASP.NET 3.5 SP 1.
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Joseph Wong
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answered on 27 Aug 2008, 04:10 PM
Bump.

It worries me that there are so many errors and questions that my one day old question gets bumped to page 3 without any responses.
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Rosen
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answered on 28 Aug 2008, 06:39 AM
Hello Joseph Wong,

I'm afraid that this behavior can be observed in current version of RadGrid control. This is a known issue and our developers are in search for resolution. We will do our best to resolve this issue for the next release of the control.

Please excuse us for any inconvenience this may caused you. 

Sincerely yours,
Rosen
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Joseph Wong
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answered on 28 Aug 2008, 05:25 PM
Thanks for confirming this error. Is there at least a way to supress the extra total line? or overwrite it with a template or something? or overwrite all the total lines with my own template?
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Rosen
Telerik team
answered on 01 Sep 2008, 08:48 AM
Hello Joseph Wong,

You may review the Calculated column with total in footer code library for more details about how to manually implement similar functionality.

Once again please excuse us for the inconvenience.

Best regards,
Rosen
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Joseph Wong
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answered on 19 Oct 2008, 11:22 PM
I noticed the 10/2 release still has this problem. Any idea when this is going to be fixed?

Thanks,
Joseph
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Rosen
Telerik team
answered on 22 Oct 2008, 07:55 AM
Hello Joseph Wong,

I'm afraid that we are still in search of a suitable solution for this issue, without affecting other RadGrid's functionalities.
 
Regards,
Rosen
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Joseph Wong
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answered on 08 Jan 2009, 08:33 AM
Any update on this?
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Rosen
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answered on 10 Jan 2009, 08:07 AM
Hello Joseph Wong,

Unfortunately we are still unable to find a suitable way to resolve the issue in question. However I have raised the priority of this  issue, thus we will do our best to provide a fix in a future version of the control.

Best wishes,
Rosen
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Joseph Wong
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answered on 13 Feb 2009, 04:38 PM
Can we raise the priority again on this? I find it hard to believe that I am the only one that needs subtotal numbers to add correctly.
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Nikolay Rusev
Telerik team
answered on 16 Feb 2009, 03:32 PM
Hello Joseph,

Our developers are aware of this behavior and it is with high priority. Unfortunately we are still unable to find best possible solution in solving it.
We are constantly working on improving RadGrid functionality and applying best practices while implementing all its features. Hopefully this will be resolved as soon as possible.

All the best,
Nikolay
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Joseph Wong
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answered on 27 Apr 2009, 04:35 PM
You guys are great and for the most part I like your product. However, as the year anniversary of me putting in this bug approaches, I find it increasingly difficult to not dump your grid for one that actually adds correctly.

Please tell me how many people I have to get to complain that your grid doesn't add correctly before this item is addressed?
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Nikolay Rusev
Telerik team
answered on 30 Apr 2009, 03:58 PM
Hello Joseph,

Indeed the priority of this task is high and our developers are working on implementing proper solution.
You can try downloading latest internal build of RadControls for ASP.NET AJAX  from your account and see that there is already progress in solving this behavior of RadGrid.

Regards,
Nikolay
the Telerik team

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Joseph Wong
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Rosen
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Nikolay Rusev
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