This is a migrated thread and some comments may be shown as answers.

Radgrid - hang (not responding) when trying to edit an item

1 Answer 24 Views
Grid
This is a migrated thread and some comments may be shown as answers.
Peng Hock Lee
Top achievements
Rank 1
Peng Hock Lee asked on 06 Jul 2010, 05:12 AM
Hi,

First, I would like to apologize if this question has been asked before, I tried to search but couldn't find any.

I encountered an odd problem related to RadGrid control.
In my machine (and SIT environment), the page will hang when anyone tried to edit an item in DataGrid.
The exact same application (pointing to the same database) works normally in my colleague's machine.
That leaves environment as the deciding factor. However, we never updated/changed Telerik version.
fyi: We are using Telerik.Web.UI.dll product version 2009.02.0826.20.

Can anyone shed some lights on how to investigate / rectify this problem?

Thanks and Regards,
Sanjaya 

1 Answer, 1 is accepted

Sort by
0
Iana Tsolova
Telerik team
answered on 09 Jul 2010, 02:21 PM
Hello Peng,

Can you elaborate a bit on your scenario? What controls does the page have and does it have any custom javascript? Also, you can check if the issue replicates in all browsers.

Any additional information might help us in finding the cause of the problem. You can share the code for the problematic grid (markup and code-behind) as well.

Greetings,
Iana
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
Tags
Grid
Asked by
Peng Hock Lee
Top achievements
Rank 1
Answers by
Iana Tsolova
Telerik team
Share this question
or