[Solved] RadEditorPlaceholder control & Ajax

[Chris Dumper]

Hi I've a MCMS RadEditorPlaceholder control that doesn't store content in mcms. Clicking on save just returns the open control minus the content. The template also has non-telerik Ajax controls. Can these be causing my head-aches? Thx ... Chris

[Rumen]

Hello Chris,

Unfortunately the provided information is not enough for us to determine what the reason for the problem might be and we are unable to reproduce it. Can you please try isolating the problem in a small MCMS Template, open a support ticket and send it to us so we can reproduce and examine the reported behavior?

We will need the following:

1. Small MCMS template with the RadEditorPlaceHolderControl in it where the problem can be reproduced. Please strip all unneeded placeholders and custom controls.
2. All files that are used in this template (custom Javascript, external Css, etc.)
3. Step-by-step reproduction instructions
4. The exact version of the RadEditorPlaceholderControl that you are using.

Once we are able to reproduce the problem, we will do our best to provide a solution asap.

Sincerely,
Rumen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Chris Dumper]

Hi Rumen & thanks for helping. On a test1.aspx template (below) if I remove the Ajax Script Manager & publish a page with the template I can enter content  into the RadEditorPlaceHolder. If I re-add it the placeholder, try to publish a page it returns to the editing mode with the PlaceHolder open & content missing. I'm using the Q3 2005 controls. It's a mystery :)

<%

@ Page Language="C#" MasterPageFile="~/Templates/Bcpra/Standard.Master" AutoEventWireup="true" CodeFile="test1.aspx.cs" Inherits="Templates_Bcpra_test1" Title="Untitled Page" %>

<%

@ Register Assembly="RadEditorPlaceHolder, Version=5.5.0.0, Culture=neutral, PublicKeyToken=86889e96e319ccff"

Namespace="Telerik.WebControls" TagPrefix="cc1" %>

<%

@ Register Assembly="AjaxControlToolkit" Namespace="AjaxControlToolkit" TagPrefix="cc2" %>

<

asp:Content ID="Content1" ContentPlaceHolderID="ContentPlaceHolder1" Runat="Server">

<cc1:RadEditorPlaceHolderControl ID="RadEditorPlaceHolderControl1" runat="server"

PlaceholderToBind="Content" />

<asp:ScriptManager ID="ScriptManager1" runat="server">

</asp:ScriptManager>

<br />

<br />

<asp:UpdatePanel ID="UpdatePanel1" runat="server">

</asp:UpdatePanel>

<asp:TextBox ID="TextBox1" runat="server" OnTextChanged="TextBox1_TextChanged"></asp:TextBox>

<cc2:CalendarExtender ID="CalendarExtender1" runat="server" TargetControlID="TextBox1">

</cc2:CalendarExtender>

</

asp:Content>

[Rumen]

Hi Chris,

Thank you for the provided information.

The MS ASP.NET AJAX framework was launched after the release of RadEditor MCMS and this editor version does not offer direct support for it.

We have used a lot of hacks to integrate RadEditor in MCMS and it is possible that the Ajax Script Manager is breaking the editor's save functionality. We will research the problem and try to provide a solution.

Best regards,
Rumen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Rumen]

Hello Chris,

Could you please, tell us whether the problem exists only when you place the Ajax Script Manager on the page or you also update the editor with AJAX?

In both case our suggestion is to upgrade to the latest MCMS version of RadEditor which provides support for MS ASP.NET AJAX. Please, open a support ticket and we will send you the hotfix.


Best regards,
Rumen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center