RadEditor stops working

2 posts, 0 answers
  1. Craig Gjerdingen
    Craig  Gjerdingen avatar
    1 posts
    Member since:
    Jun 2005

    Posted 30 Mar 2009 Link to this post

    I have a SharePoint Server with three webapplications on it

    team site
    intranet site

    I have been using the RadEditor on all three for months.

    Suddenly one of the sites has stopped working. Pages pull up the editor and it is blank, despite actually having page content in view (non-editting) mode.

    When I try to click on an area that should be a RadEditor it does not get the normal editor controls across the top.

    Nor can I use the html or preview modes, clicking them does nothing. I'm not getting any JavaScript errors or anything.

    Also the other sites still work fine.

    Running 2008.2.826.20

    Any help would be nice. Even if it is to tell me I need some additional info for any help. Just tell me where to look.
  2. Rumen
    Rumen avatar
    13187 posts

    Posted 02 Apr 2009 Link to this post

    Hello Craig,

    The problem is odd and we are not sure what is causing it.

    I noticed however that you are using an older version of RadEditor. Could you please download the latest version of RadEditor for MOSS from the Downloads section under your account and follow the upgrade instructions in this help article: Upgrading to a newer version of RadEditor for MOSS.

    Best regards,
    the Telerik team

    Check out Telerik Trainer , the state of the art learning tool for Telerik products.
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