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RadEditor stops working

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WebParts for SharePoint
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Craig Gjerdingen
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Craig Gjerdingen asked on 30 Mar 2009, 10:31 PM
I have a SharePoint Server with three webapplications on it

team site
mysite
and
intranet site

I have been using the RadEditor on all three for months.

Suddenly one of the sites has stopped working. Pages pull up the editor and it is blank, despite actually having page content in view (non-editting) mode.

When I try to click on an area that should be a RadEditor it does not get the normal editor controls across the top.

Nor can I use the html or preview modes, clicking them does nothing. I'm not getting any JavaScript errors or anything.

Also the other sites still work fine.

Running 2008.2.826.20

Any help would be nice. Even if it is to tell me I need some additional info for any help. Just tell me where to look.

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Rumen
Telerik team
answered on 02 Apr 2009, 09:18 AM
Hello Craig,

The problem is odd and we are not sure what is causing it.

I noticed however that you are using an older version of RadEditor. Could you please download the latest version of RadEditor for MOSS from the Downloads section under your account and follow the upgrade instructions in this help article: Upgrading to a newer version of RadEditor for MOSS.

Best regards,
Rumen
the Telerik team

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WebParts for SharePoint
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Craig Gjerdingen
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Rumen
Telerik team
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