RadEditor on Publishing Site

[Nick]

I have just installed RadEditor v5.2.0 as a means for replacing the built-in Microsoft editor (as the Microsoft editor is converting all relative paths to absolute URLs which contain the domain name from a staging envrironment).

The editor works great when i install it to a team site or something similar, however when i install it to a publishing site on the same server i have the following problems:

• The RadEditor does not load correctly. The editor window is visible when the page is in edit mode, however i cannot set focus to the editor and hence the toolbar does not display. Also, the toggle buttons in the footer appear beneath the bounds of the editor and when clicked, do not alter the editor's display.
  
  In Internet Explorer, the following message is displayed in the status bar and does not disappear: "Please wait while scripts are loaded".
   
• The "Use RadEditor to edit HTML fields" feature (when activated) does not replace the default Microsoft editor on the Page Content field any of my publishing pages -- even after an IISRESET has been performed. 

Any ideas?

[Nick]

I have since tried installing the RadEditor to a completely different publishing site on a completely different server, but i still have the exact same probelms.

Help?

[George]

Hi Nick,

Could you please check the page where the problem is observed for JavaScript errors? In addition, please make sure that you have integrated ASP.NET AJAX with SharePoint.


I hope this helps.

Kind regards,
George
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Nick]

Thanks George -- the problem was that i did not have AJAX setup correctly on my publishing site.

[Michael Stone]

I have exactly the same problem but I do have ASP.Net Ajax integrated.  I followed the instructions here: http://sharepoint.microsoft.com/blogs/mike/Lists/Posts/Post.aspx?ID=3

I added the script manager to the master page and replaced the rich edit control on the page layout.

I have no tool bar, cannot click on the control and the status bar says 'Please wait while scripts are loaded...'

I checked through my web.config and made sure the dlls are the correct version etc. but still no joy.

Anything I can try to get more info?

[George]

Hi Michael,

Could you please open a support ticket and send us some screenshots that demonstrate the problem, along with more information about your exact scenario? What happens if you wait until the 'Please wait while scripts are loaded...' message is gone? We will check the details and do our best to provide a solution.


Best regards,
George
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.