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RadEditor not working in lists

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WebParts for SharePoint
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sam Gliksman
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sam Gliksman asked on 05 Dec 2008, 06:23 PM
We recently migrated our MOSS 2007 site to a new server. We had been using RadEditor Lite successfully on the site and it was being extensively in Wikis (lists). We installed the RadEditor on the new server as well.

Since moving our site to the new server the RadEditor has stopped working in the Wikis - both old and newly created ones. We have activated it to operate as the default editor in lists but it seems that the default is still the standard MOSS editor. I've checked the forum and help files and it was mentioned that you should look for the radeditorlist.ascx in the ControlTemplates folder. It's there.

Does anyone have any ideas? It seems to be the same installation on the new server but it isn't working.

Thanks,
Sam Gliksman
sgliksman@faculty.ncjhs.org

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Stanimir
Telerik team
answered on 08 Dec 2008, 09:29 AM
Hello Sam Gliksman,

A very common cause for this problem is that ASP.NET AJAX is not installed in your SharePoint site. Make sure that the ASP.NET AJAX extensions are correctly configured in the SharePoint application's Web.config file.

You can find information about this in our online help:

1.http://www.telerik.com/help/aspnet-ajax/moss-install-aspnet-ajax.html for ASP.NET AJAX 1.0
2.http://www.telerik.com/help/aspnet-ajax/moss-install-aspnet-ajax-35.html for Microsoft ASP.NET AJAX 3.5 .



Best wishes,
Stanimir
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Jamie
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answered on 17 Dec 2008, 04:34 PM
Hello,

I'm doing a brand new installation of RadEditor Lite.  Do I need to do both #1 & #2?  Or just one?  Which one is best?

Thanks,

Jamie
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Stanimir
Telerik team
answered on 20 Dec 2008, 09:28 AM
Hi Jamie,

I apologize for the inconvenience, but since you are using the RadEditor Lite version there is no need to extend your MOSS site with Microsoft ASP.NET AJAX. Could you please make sure that you correctly followed the steps described in the help article Using RadEditor in List Items.

I hope this helps.

In addition please consider upgrading the RadEditor for MOSS to the latest version which now is 5.3.1.

Sincerely yours,
Stanimir
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Jamie
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answered on 22 Dec 2008, 08:03 PM
Hi Stanimir,

I do not have "Modify All Site Settings" as shown in step one.  There is no submenu under site settings.  Maybe because I'm on WSS3?  I did go to each site in my SharePoint and activate both RadEditor entries. 

I also did a "iisreset" and a full reboot, but still see the default editor.  I would consider upgrading but I would like to at least see the free editor work first.

The CHM that came with the download didn't work for me so I used the installation instructions I found here...

http://www.thesanitypoint.com/archive/2008/12/08/cross-browser-rich-text-editing-and-more-in-sharepoint.aspx

Maybe there is something missing form that list.  Or if you can point me to full instructions on how to install RadEditor lite on WSS 3 I would greatly appreciate it!

Thanks,

Jamie

Ps.  After I installed the .wsp and deploy it, do I need to keep RadEditorMOSS.wsp in the same place I extracted it from.  For example, I extracted to my desktop, installed it, deployed it, and deleted it from desktop.  Was that ok?
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Stanimir
Telerik team
answered on 29 Dec 2008, 12:38 PM
Hello Jamie,

You can review our online help there is an article called Installing RadEditor in a WSS v3 environment.
There you can find information on WSS limitations, which need to be taken into account.

I hope this helps.


Best wishes,
Stanimir
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Stanimir
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Jamie
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