RadEditor jumps the cursor to the top on pressign enter

2 posts, 0 answers
  1. Elod Laszlo
    Elod Laszlo avatar
    4 posts
    Member since:
    Nov 2009

    Posted 01 Aug 2011 Link to this post

    Hi guys,

    We have an issue with the RadEditor (version 2009.1.527). We use the Firefox in general.(3.6.xxx). When we start to edit the document and we press ENTER then the cursor jumps to the top of the document, and it is invisible. Only we know that there is the cursor because when we start to type again then the typed chars are in the first line of the document.

    Could you give me some quick workaround  for this, because it is very anoying and the users started to be very nervous:)

    Regards Elod
  2. Rumen
    Rumen avatar
    13750 posts

    Posted 04 Aug 2011 Link to this post

    Hi Elod,

    Are you able to reproduce the problem with the latest build of RadEditor? You can test for example the Default Example of RadEditor. If the problem is still reproducible, please provide detailed steps and content which will help us to reproduce it on our side.

    If it is not reproducible please upgrade to the latest build, because version 2009.1.527 is released before the official release of FF 3.6 and does not support it.

    If the problem is reproducible in your project with the latest version 2011.2.712, please isolate it in a simple project and send it for examination via a support ticket.

    Best regards,
    the Telerik team

    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.

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