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RadControl lost the styel, and not functional properly

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This is a migrated thread and some comments may be shown as answers.
Saed
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Saed asked on 30 Sep 2013, 12:21 PM

 

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Ianko
Telerik team
answered on 03 Oct 2013, 07:00 AM
Hi Saed,

Currently I can only make assumptions on what the problem could be. From the provided information I am unable to reproduce the problem on my end and because of that I cannot suggest any possible solution.

It would be helpful if you could prompt the users to share information about:
  • The exact steps leading to the problem;
  • What is their operating system?
  • The used browser and its version;
  • If IE is used, is it set to quirks, compatibility or standards mode?

Additionally I would also need some details related to the Web Application, like:

  • The used RadControls version;
  • The used products on the page and their setup; 
  • Details of implemented Client-side customization, if there are any.

I am looking forward to your reply.

Regards, Ianko
Telerik
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