RadChart Input value is invalid

[Nick]

We have developed an application which uses Telerik Radchart controls and it all works successfully on 2 webservers, one here in South Africa (culture EN-SA) and one in the UK (En-UK). However, when is was deployed to a clean Windows 2008 server in Italy (culture IT-Italian) the error below occurs. Thinking that this was culture specific I changed it to En-SA but we still get the error. There was a similar post on your system from Sep 2009 but no solution was posted so I am asking for your help.

Server Error in '/MagVLT' Application.

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Input value is invalid

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Input value is invalid

Source Error:

Line 434:                                </td> Line 435:                                <td> Line 436:                                    <telerik:RadChart ID="rdcTotalBet" runat="server" DataSourceID="SqlDataSource1" DefaultType="Line" Line 437:                                        Skin="Mac"> Line 438:                                        <Series>

Source File: c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx    Line: 436

Stack Trace:

[ArgumentException: Input value is invalid]    Telerik.Charting.Styles.MarginsConverter.ConvertFrom(ITypeDescriptorContext context, CultureInfo culture, Object value) +638    System.ComponentModel.TypeConverter.ConvertFromInvariantString(String text) +63    Telerik.Charting.Styles.ChartMargins.Parse(String value, CultureInfo culture) +46    ASP.cemshome_aspx.__BuildControl__control154(StyleExtendedLabel __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:436    ASP.cemshome_aspx.__BuildControl__control153(ChartLegend __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:436    ASP.cemshome_aspx.__BuildControlrdcTotalBet() in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:436    ASP.cemshome_aspx.__BuildControl__control115() in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:429    ASP.cemshome_aspx.__BuildControl__control114(HtmlTableCellCollection __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:428    ASP.cemshome_aspx.__BuildControl__control113() in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:428    ASP.cemshome_aspx.__BuildControl__control112(HtmlTableRowCollection __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:427    ASP.cemshome_aspx.__BuildControltabRevenue() in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:427    ASP.cemshome_aspx.__BuildControl__control3(Control __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:10    System.Web.UI.UpdatePanel.CreateContents() +97    ASP.cemshome_aspx.__BuildControl__control2() in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:10    ASP.cemshome_aspx.__BuildControlContent1(Control __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSHome.aspx:9    ASP.cemsmaster_master.__BuildControlcphDetail() in c:\inetpub\wwwroot\MagVLT\CEMSMaster.master:238    ASP.cemsmaster_master.__BuildControlform1() in c:\inetpub\wwwroot\MagVLT\CEMSMaster.master:55    ASP.cemsmaster_master.__BuildControlTree(cemsmaster_master __ctrl) in c:\inetpub\wwwroot\MagVLT\CEMSMaster.master:1    ASP.cemsmaster_master.FrameworkInitialize() in c:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\magvlt\9729e21d\12fe1d48\App_Web_cemsmaster.master.cdcab7d2.szqdenly.0.cs:0    System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +1305    System.Web.UI.Page.get_Master() +69    System.Web.UI.Page.ApplyMasterPage() +18    System.Web.UI.Page.PerformPreInit() +58    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1256

 

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Version Information: Microsoft .NET Framework Version:2.0.50727.4206; ASP.NET Version:2.0.50727.4205

[Ves]

Hi Nick,

Indeed, we never received any further details in the case you have found. However, we have had similar reports, which have turned out to be culture-specific issues. When changing any margins specified within the chart declaration to integer values, just to eliminate the decimal separator, they have been resolved. Please, give this suggestion a try and let us know how it goes.

Sincerely,
Ves
the Telerik team

[Shukhrat Nekbaev]

Facing same issue for Finnish

[Nick]

Hi Ves

 

Thanks for your reply.

I did find that some Margin values (<Appearance Dimensions-Margins=) were declared as percentages and I've changed them to integer px values instead. However I have not been authorised to deploy this change on the Italian machine - I will let you know of the results when I have been able to do this.

Cheers

[Shukhrat Nekbaev]

Yes, I found that fix also, but everytime I use wizard this comes back, not very big issue, but still...

[Khandu]

Facing same problem when changing the language and region of PC System

[Khandu]

RadChart  throws error "input value is not valid " when changing the Language of machine

[Ves]

Hi Khandu,

As mentioned above, this might be caused by floating point values in the markup. Please, make sure you use integer values in markup or set them in code behind.

Best regards,
Ves
Telerik

[Johnny]

I can confirm that this issue can still appear if you use float values instead of integers. A simple fix can be done by simply replacing your float values with integer ones.

 

However, using a RadHtmlChart is way better.