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RadChart drawn disappears

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Chart (Obsolete)
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Uday
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Uday asked on 17 Nov 2008, 06:19 AM
i have a usercontrol (Third Party Control (Flexcel)- Excel) for exporting the data in RadGrid to an Excel Sheet.
i have a RadPanelBar consisting of RadChart(Chart for the data in RadGrid)  and RadGrid,

i have applied Ajax setting for UserControl to RadPanelBar(consisting of RadChart and RadGrid).
on clicking the Export UserControl sometimes very rarely drawn RadChart image disappears, this happens very rarely in application deployed in US Servers and very rarely in our local server in India...

Please let me know the solution.
 
Thanks and Regards
Uday.M
 

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Vladimir Milev
Telerik team
answered on 20 Nov 2008, 06:29 AM
Hello Uday,

Can you enable tracing for your application and investigate the exception that is occurring whenever the chart image fails to redraw?

Kind regards,
Vladimir Milev
the Telerik team

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Chart (Obsolete)
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Uday
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Vladimir Milev
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