Sometimes the "EmptyMessage" will not show up completely (it appear cut); then if you click into the box and then click out it will show up fine after to refresh itself. Unfortunately there is not a way of reproduce this problem consistently as it happens randomly.
I would like to know if someone else has seen the problem and figured a consistent way of workaround it. I am planning a 'dirty' solution that includes to NOT use the EmptyMessage property and instead to superimpose a label over the box.
NOTE: Searching online I realized that this is an old bug that apparently was never actually fixed. I found this 6 years old thread reporting the bug: As you may see the support insisted to not have been able to see the problem. So instead to dig deeper Telerik just seated over this. Apparently the bug reporter gave up.
7 Answers, 1 is accepted
Hi Yan,
I understand your concerns, but I am sure that as a developer, you can understand that it is impossible for us both to log and to fix a bug that we are not able to reproduce. Our controls are used in thousands of scenarios and we do need the help of our customers in order to pinpoint a newly reported problem.
If you can provide a sample where this problem can be replicated we will be glad to investigate it and suggest you a workaround for it.
Meanwhile, we will suggest that you switch to Lightweight render mode (instead of not supported Classic one which is used back in 2015) and see if the issue persists.
Regards,
Vessy
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Iron
I fully understand you although the issue is not that hard to reproduce. It is just a matter of refreshing the page a few times that it will happen. Anyway, I found ANOTHER bug associated to the EmptyMessage feature and so I decided to quit it (not the control but the feature). No worries.
PS: I do use lightweight render mode.
Hi Yan,
I am sure that the problem is not hard to reproduce in specific scenarios, but I need to know the exact setup of the page that needs to be refreshed in order to reproduce it. If you decide to dig deeper into this problem in the future, please, do send me the setup of the page leading to it and I will be glad to debug it further.
Kind regards,
Vessy
Progress Telerik
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Iron
Vessy,
If you are really interested on go after this I can help. We are finishing the process of polish and publish our new site so THIS is not the best moment, but as soon we are done with this I can reach you and provide the details.
Thanks,
Yan
Hi,
Sure, Yan, let me know whenever you have the time and I will be glad to examine this issue further.
Regards,
Vessy
Progress Telerik
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Iron
Hello,
Sure, Yan, take your time!
Regards,
Vessy
Progress Telerik
Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.