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rad tooltip contents goes behind the form controls

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viji
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viji asked on 24 Feb 2009, 03:51 PM
Hi,

I have a rad tooltip in a form. I have a datagrid inside the radtooltip. The form also have other server controls. I deployed this code to Dev. Some of the users are complaining that the radtooltip contents goes behind the form controls. But this does'nt happen to me as i have IE 7. The users who are complaining are having IE 6. Does it matter?? Is there any browser setting involved in it??
 
Thanks,
Viji

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Svetlina Anati
Telerik team
answered on 27 Feb 2009, 12:37 PM
Hi viji,

In IE6 there is a  known problem when using SELECT elements and the dropdown is rendered as such. The workaround which should be used in such cases is to add and IFRAME behind the element which should overlay the SELECT element and correspondingly the tooltip has such.

Our controls are XHTML compliant and in order to have them functioning correctly, your page should be in XHTML mode. This being said, I suggest to make sure that the DOCTYPE declaration on your page  is the following one:

 
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> 
 
 
 

In case this does not help, please prepare a fully runnable sample demo, open a new support ticket and send it to me.


Best wishes,
Svetlina
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viji
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answered on 02 Mar 2009, 03:20 PM
I added the tag that you suggested to the aspx file and also set the width of the Radtooltip. But still having the issue. And also, as i have a legacy application i will not be able to replace the dropdowns to Rad combo box.  could you please suggest me a solution on this.

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Svetlina Anati
Telerik team
answered on 04 Mar 2009, 12:19 PM
Hi Viji,

I already answered your other thread and for your convenience I attached my reply below:

Since you say that the problem occurs with a grid, too, I assume that it does not come from the bug I thought because it concerns only SELECT elements. Most probably in your case the issue is caused by the exact setup, e.g positioning settings, z-index order, etc but in order to be able to help I need to examine the configuration locally in order to determine the exact reason for the issue. Would you please prepare and send me a sample, fully runnable reproduction demo along with detailed reproduction steps and some screenshots? Once I receive it I will do my best to help.


Kind regards,
Svetlina
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Svetlina Anati
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viji
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