We are having a problem with a new Web Front End (WFE) server we just brought online in our farm.
We originally deployed the RAD Editor (Full Featured) for MOSS to our farm when we only had one WFE server.
When we added the new server (through the normal SharePoint install) and everything works fine except the RAD editor doesn't appear for sites that have it activated.
I checked and the files are deployed to the wpresources folder on the new server, but the editor simply doesn't show up. When I visit a page on the old server, the RAD editor works fine.
Is there something special we need to do?
Thanks,
We originally deployed the RAD Editor (Full Featured) for MOSS to our farm when we only had one WFE server.
When we added the new server (through the normal SharePoint install) and everything works fine except the RAD editor doesn't appear for sites that have it activated.
I checked and the files are deployed to the wpresources folder on the new server, but the editor simply doesn't show up. When I visit a page on the old server, the RAD editor works fine.
Is there something special we need to do?
Thanks,
1 Answer, 1 is accepted
0
Hello Tom,
Check the following things on the new server:
1. The \Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\CONTROLTEMPLATES folder should contain a file called RadEditorList.ascx.
2. The \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint folder should contain the Editor's RadControls folder (you said that you already verified this)
3. The machine's GAC should contain the RadEditorSharePoint, RadEditor.Net2, and RadSpell.Net2 assemblies.
From what you described, it seems that the problem is with number 1 (RadEditorList.ascx template). If the file is there but you still get the original html editor/textbox, try restarting the new server's IIS service.
Greetings,
Lini
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Check the following things on the new server:
1. The \Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\CONTROLTEMPLATES folder should contain a file called RadEditorList.ascx.
2. The \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint folder should contain the Editor's RadControls folder (you said that you already verified this)
3. The machine's GAC should contain the RadEditorSharePoint, RadEditor.Net2, and RadSpell.Net2 assemblies.
From what you described, it seems that the problem is with number 1 (RadEditorList.ascx template). If the file is there but you still get the original html editor/textbox, try restarting the new server's IIS service.
Greetings,
Lini
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center