RAD Editor is 'Active' but I still see the default Sharepoint text editor

2 posts, 1 answers
  1. Elizabeth
    Elizabeth avatar
    10 posts
    Member since:
    Mar 2005

    Posted 29 Apr 2009 Link to this post

    And I have done an iisreset, what else can be causing this?
  2. Answer
    Stanimir avatar
    1654 posts

    Posted 30 Apr 2009 Link to this post

    Hi Elizabeth,

    Please check if the first time you activate a RadEditor feature, you are logged as an Administrator user? This is required, because the editor needs to update the default editing templates by copying files to \TEMPLATE\CONTROLTEMPLATES\

    The files are copied by the IIS worker process, which in turn is impersonating the currently logged in user. That is why you need to be logged in as an Administrator to be able to copy the files. Once the files are copied, any user can activate/deactivate the RadEditor features.

    Sincerely yours,
    the Telerik team

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