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Rad chart Error

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This is a migrated thread and some comments may be shown as answers.
John
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John asked on 30 Jan 2017, 07:51 PM

We have an older version (2013.3.1010.45) of telerik and have recently started to see some errors with radchart.  How do we handle this type of error and what is the cause of this error?

Exception of type 'System.Web.HttpUnhandledException' was thrown.

Image could not be created    at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at ASP.search_mydashboard2_aspx.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

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John
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answered on 30 Jan 2017, 07:52 PM

Some more info... here is another error being logged at the same time

 

      at System.Drawing.Bitmap..ctor(Int32 width, Int32 height, PixelFormat format)
   at System.Drawing.Bitmap..ctor(Image original, Int32 width, Int32 height)
   at System.Drawing.Bitmap..ctor(Image original)
   at Telerik.Web.UI.RadChart.RenderClassic(HtmlTextWriter writer)
   at Telerik.Web.UI.RadChart.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDataBoundControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at Telerik.Web.UI.RadPageView.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.RadAjaxPanel.RenderChildren(HtmlTextWriter writer)
   at Telerik.Web.UI.RadAjaxPanel.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadAjaxPanel.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.ControlRenderer.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.UpdatePanel.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.UpdatePanel.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.OurUpdatePanel.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.PreControlToAjaxify.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDock.RenderContentCell(HtmlTextWriter writer, Control templateContainerControl)
   at Telerik.Web.UI.RadDock.RenderTableRow(HtmlTextWriter writer, String rowPosition, Control templateContainerControl)
   at Telerik.Web.UI.RadDock.RenderWrapperTable(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDock.RenderClassic(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.ApplyConditionalRendering(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDock.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDock.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.RadDockZone.RenderChildren(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.RenderContents(HtmlTextWriter writer)
   at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer)
   at Telerik.Web.UI.RadWebControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at Telerik.Web.UI.RadDockLayout.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlTableRow.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlTable.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Control.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Page.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.RadAjaxControl.RenderPageInAjaxMode(HtmlTextWriter writer, Control page)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Page.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at Telerik.Web.UI.RadAjaxControl.RenderPageInAjaxMode(HtmlTextWriter writer, Control page)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
   at System.Web.UI.Page.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

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