Prometheus update

3 posts, 0 answers
  1. Brian Olive
    Brian Olive avatar
    5 posts
    Member since:
    Nov 2005

    Posted 17 Apr 2008 Link to this post

    Do we get the upgrade to the RadControls for ASP.NET AJAX?  We purchased the subscription option on 11/14/2007.


  2. Scott
    Scott avatar
    45 posts
    Member since:
    Apr 2008

    Posted 17 Apr 2008 Link to this post

    I don't understand why this is not automatically added to active accounts.  I need the same thing and just created a support ticket to have it.
  3. Paul
    Paul avatar
    4281 posts

    Posted 18 Apr 2008 Link to this post

    Hi there,

    Actually, there's no need to request this from us (Telerik), but from the person responsible for your company's purchase. Here's the situation. We have four product lines:

    • RadControls for ASP.NET AJAX
    • RadControls for ASP.NET
    • Telerik Reporting
    • RadControls for WinForms
    If you are added (from the person responsible for your company's purchase) as a licensed developer to RadControls for ASP.NET only, you won't have access from your account to the rest of the product lines.

    That said, I would suggest you contact the actual license holder in your company and ask him/her to add your e-mail to the list of licensed developers to the needed product lines.

    Best wishes,
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
Back to Top