This is a migrated thread and some comments may be shown as answers.

Problem with Local Portal Demo

1 Answer 27 Views
Dock
This is a migrated thread and some comments may be shown as answers.
Patrick
Top achievements
Rank 1
Patrick asked on 02 Sep 2008, 11:09 PM
Hi all,

Having a problem bringing up the dock demo Portal, get the following error:

StartIndex cannot be less than zero.
Parameter name: startIndex


This seems to be in the c:\Program Files\Telerik\RadControls for ASPNET AJAX Q2 2008\Live Demos\Dock\Examples\Default\Pictures.ascx.cs line 59:

row["ThumbURL"] = content.Substring(thumbUrlStartIndex, thumbUrlEndIndex - thumbUrlStartIndex);

The live demo on the telerik.com website seems to work, although the box is empty.

Just curious if others are seeing this and if its a problem?

1 Answer, 1 is accepted

Sort by
0
Sophy
Telerik team
answered on 05 Sep 2008, 11:42 AM
Hello Patrick,

Thank you for your feedback. We highly appreciate it.
We are aware of the problem with the Pictures usercontrol and it is due to the WebService it uses. The WebServices which the UserControls in the Portal Page online example use are changed very often and this leads to some problems in the example. We are planning to modify these UserControls so that they are not disturbed by outside sources. In the online example we have commented the Pictures user control as this problem appeared after the examples had already been loaded on the server. That is why, the online example does not experience the error which you are reproducing locally. For the time being we could suggest you remove this user control or replace it with another one.
If you have other questions, do contact us again.

Sincerely yours,
Sophy
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
Tags
Dock
Asked by
Patrick
Top achievements
Rank 1
Answers by
Sophy
Telerik team
Share this question
or