Problem with Local Portal Demo

2 posts, 0 answers
  1. Patrick
    Patrick avatar
    9 posts
    Member since:
    May 2008

    Posted 02 Sep 2008 Link to this post

    Hi all,

    Having a problem bringing up the dock demo Portal, get the following error:

    StartIndex cannot be less than zero.
    Parameter name: startIndex

    This seems to be in the c:\Program Files\Telerik\RadControls for ASPNET AJAX Q2 2008\Live Demos\Dock\Examples\Default\Pictures.ascx.cs line 59:

    row["ThumbURL"] = content.Substring(thumbUrlStartIndex, thumbUrlEndIndex - thumbUrlStartIndex);

    The live demo on the website seems to work, although the box is empty.

    Just curious if others are seeing this and if its a problem?
  2. Sophy
    Sophy avatar
    636 posts

    Posted 05 Sep 2008 Link to this post

    Hello Patrick,

    Thank you for your feedback. We highly appreciate it.
    We are aware of the problem with the Pictures usercontrol and it is due to the WebService it uses. The WebServices which the UserControls in the Portal Page online example use are changed very often and this leads to some problems in the example. We are planning to modify these UserControls so that they are not disturbed by outside sources. In the online example we have commented the Pictures user control as this problem appeared after the examples had already been loaded on the server. That is why, the online example does not experience the error which you are reproducing locally. For the time being we could suggest you remove this user control or replace it with another one.
    If you have other questions, do contact us again.

    Sincerely yours,
    the Telerik team

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