[Solved] Problem with applying Skin from web.config

[Scott Daub]

I am experiencing a strange problem when using the web.config setting to apply a skin to all of the telerik controls in my site.  If I apply a skin through the Skin attribute on an individual RadComboBox, it seems to work fine, and look quite nice.  However, if I apply the same skin by adding the appSetting:
<add key="Telerik.Skin" value="Telerik"/>
The control does not look or behave properly.  The combobox itself looks OK but when I click on it to drop down the list of items, the list doesn't have a background.  Any text that appears on the line below the combo box shows beneath the items in the list.  Also, there is no response when I click on one if the items in the list.  I have to click on the dropdown arrow again to get the list to close.

This problem is occurring in IE7, and Firefox 2.0.0.13

Has anyone else experience such an issue?  I haven't been able to find any information about this on the forums.

[Paul]

Hi Scott,

Unfortunately, we were not able to reproduce the reported issue on our side. It will be best if you can open a support ticket and send us a simple running project (incl. CSS, images, skins, DB backup if needed and so on) demonstrating the problem (and step-by-step instructions on doing so). In that way we can reproduce and pinpoint the problems you're facing on our side, understand the logic of your application and provide a solution.

Best wishes,
Paul
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[jtby]

I experience the same thing.  when using the web.config key for a skin, my combo boxes look fine until you click on them, and then they are all messed up in the way you described.

[Scott Daub]

I was able to reproduce the problem so I emailed an example to Telerik.  They responded with a hotfix, via email. 

I just saw today that the Prometheus beta is over and it is released now.  Try getting the latest release and it should be fixed.

Good luck