To my regret, we had little luck when attempting to reproduce the issue.
It would be much appreciated if you could help me on the following questions:
- What browser are you currently using? Which exact version?
- Could you try it using that browser's private/incognito mode to download the file?
- Can you reproduce the issue using one of the other browsers available on your system?
Looking forward to your reply,
Andrey
Telerik
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