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Problem downloading Control panel

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Andy Green
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Andy Green asked on 10 Dec 2015, 04:46 PM

Hi

When I click on the control panel download I'm being asked which program to open it with.

Whats wrong? there is no file extension

ANdy

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Alex Fidanov
Telerik team
answered on 11 Dec 2015, 08:55 AM
Hello Andy,

Can you please give us more information on this issue. Where are you downloading the control panel from? Can you please send us a screenshot of the page and the link (hyperlink) that you are using.

Regards,
Alex Fidanov
Telerik
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Andy Green
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answered on 11 Dec 2015, 09:01 AM

https://www.telerik.com/download-trial-file?pid=CP&lict=1

I was able to install once I added the .exe extension.

 Andy

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Andrey
Telerik team
answered on 21 Dec 2015, 10:14 AM
To my regret, we had little luck when attempting to reproduce the issue.

It would be much appreciated if you could help me on the following questions:
- What browser are you currently using? Which exact version?
- Could you try it using that browser's private/incognito mode to download the file?
- Can you reproduce the issue using one of the other browsers available on your system?

Looking forward to your reply,
Andrey
Telerik
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Alex Fidanov
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Andy Green
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Andrey
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