play .mp4 in IE-9.

2 posts, 0 answers
  1. Henry
    Henry avatar
    44 posts
    Member since:
    Feb 2013

    Posted 12 Nov 2013 Link to this post


    In the documentation of radmediaplayer it is given like mp4 videos can be played in IE browser. But I cannot play any .mp4 files in any version of IE such an 9, 10, 11. When the page loads, I am getting an error "The video could not be loaded, either because the server or network failed or because the format is not supported." So to check the video file, I created a simple html page and added the HTML5 <video> tag with the particular .mp4 file as its source and run the page in IE. There it worked fine (Still I need to click the "Allow ..." button appearing at the bottom of the page) and found the issue is not with the codec.

    Please help to play the .mp4 file in IE-9.
  2. Deyan Enchev
    Deyan Enchev avatar
    60 posts

    Posted 15 Nov 2013 Link to this post

    Hello Henry,

    Could you try hosting the website that has the RadMediaPlayer control on the IIS server and try will it be working for you? For now there are some limitations regarding playing videos in  IE, when the Microsoft Visual Studio’s development server is used.

    I have forwarded the reported scenario to our development team and they will be further analyzing it. Once we have an answer we will get back to you and update this forum thread.

    Deyan Enchev
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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