One of our clients have a problem with the editor paste button. When clicking the paste button nothing is pasted into the webeditor. The problem exists at this particular clients users/computers only, when tying from my office (and a few other places) it works as intended.
I tried to reproduce the error and thought that it could be caused by the security settings in IE7, which our client uses. I set the "Allow Programmatic clipboard access" to disable and got the same error as my client.
When asking my client to check his settings, the property on his computer was set to enabled. Could this be caused by some similar setting in my clients browser or OS? Do u have any suggestions in this matter?
I tried to reproduce the error and thought that it could be caused by the security settings in IE7, which our client uses. I set the "Allow Programmatic clipboard access" to disable and got the same error as my client.
When asking my client to check his settings, the property on his computer was set to enabled. Could this be caused by some similar setting in my clients browser or OS? Do u have any suggestions in this matter?
3 Answers, 1 is accepted
0
Hi Mattias,
Could you please set just for test the StripFormattingOptions to NoneSupressCleanMessage and tell your client to test the Paste feature again, e.g.
<telerik:radeditor runat="server" ID="RadEditor1" StripFormattingOptions="NoneSupressCleanMessage"></telerik:radeditor>
Let us know if the problem still persists.
Sincerely,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Could you please set just for test the StripFormattingOptions to NoneSupressCleanMessage and tell your client to test the Paste feature again, e.g.
<telerik:radeditor runat="server" ID="RadEditor1" StripFormattingOptions="NoneSupressCleanMessage"></telerik:radeditor>
Let us know if the problem still persists.
Sincerely,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
Mattias
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answered on 13 Jun 2008, 01:08 PM
I'm sorry, I seem to have posted in the wrong forum. Would this work in the non-ajax editor aswell?
0
Hello Mattias,
The [same] property in the RadEditorClassic is called StripFormattingOnPaste.
Kind regards,
Tervel
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
The [same] property in the RadEditorClassic is called StripFormattingOnPaste.
Kind regards,
Tervel
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center