You can raise your questions concerning the RadGrid in our forum here - Telerik Forums / UI for ASP.NET AJAX Forum / Grid.
In case your company has a purchased license you can be added as a licensed developer by following the instructions in the third point in our Purchasing & Licensing FAQs. As a licensed developer, you can open formal support tickets and take benefit from the advantages included in the purchased license, such as 24 hours response time.
Please let me know if you have any further questions!
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