Loading Panel won't go away

4 posts, 0 answers
  1. bemara57
    bemara57 avatar
    57 posts
    Member since:
    Mar 2008

    Posted 22 May 2008 Link to this post

    There are random situation where the loading panel shows up after a callback click, but doesn't go away. It's strange because it can't be replicated and doesn't happen all the time. Does anyone know this happens or a fix that can prevent this?
  2. Steve
    Steve avatar
    10941 posts

    Posted 23 May 2008 Link to this post

    Hello bemara57,

    This could happen if the response that was received was not expected from the Ajax controls, but then an exception would be thrown. A little more info on the exact scenario where this occurs can help in pinpointing the problem.

    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. EmpowerIT
    EmpowerIT avatar
    117 posts
    Member since:
    Jun 2007

    Posted 02 Jun 2008 Link to this post

    I have the exact same problem, but I know how to replicate it.

    It only happens when an ajax request is fired due to a button being clicked, and this button redirects to another page. This other page does not serve a page, but will write binary data to the response, prompting the user to download a file (pdf file for example).
    The user can download the file successfully, however the loading panel on the original page is still there and you cannot interact with any of the controls beneath it.

    If I remove the button from the ajax panel, no loading panel appears, but you are still unable to interact with the controls (a RadComboBox in my situation)

    Any help would be appreciated
  4. Maria Ilieva
    Maria Ilieva avatar
    4017 posts

    Posted 03 Jun 2008 Link to this post

    Hi EmpowerIT,

    The reason for the problem you are facing is a known issue in the RadComboBox control, and is not directly related with the RadAjaxLoadingPanel. Please find attached the latest internal (unofficial) build of the RadControls Suite for ASP.NET AJAX, where the problem is resolved.

    Please test it on your side and let us know how it goes.

    Maria Ilieva
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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