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JS error

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Jun Ting
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Jun Ting asked on 02 Jul 2008, 12:21 PM

Hi,

One of our page which has an editor cannot load on one of the server

It works fine on other servers

Using firebug, the loading seems to stop at the script file RadEditor.js

When we try to load the JS file manually from browser, it takes forever to load:
http://www.btautomotive.com.my/RadControls/Editor/Scripts/6_6_3/RadEditor.js

But RadWindow.js is loaded ok.

What could be the issue? Is there anything in the server we need to set correctly?

Thanks.

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Rumen
Telerik team
answered on 02 Jul 2008, 02:29 PM
Hi Jun Ting,

The problem could be related to that the Firewall of the server is blocking the RadEditor.js file. Could you please, check the firewall and update its rules to not check this file?

Another suggestion is to upgrade to the new and much enhanced RadEditor for ASP.NET AJAX and you should not experience such problems.

Best regards,
Rumen
the Telerik team

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