Installer Installs Trial Editons

2 posts, 0 answers
  1. Jerry Jansen
    Jerry Jansen avatar
    47 posts
    Member since:
    Aug 2009

    Posted 16 Feb 2012 Link to this post

    I downloaded today Telerik RadControls for ASP.NET AJAX Q1 2012 and ran the installer. A new type of installer and thought this was pretty cool. So I selected all of the downloads and entered my login and password for my account and started the install and had to leave. When I came back the install was done after several hours but many of my radControls are trial editions and not the dev editions that I subscribe to. Why?

    Now I have to uninstall and download the other dev editions and reinstall :-(
  2. Biliana Ficheva
    Biliana Ficheva avatar
    99 posts

    Posted 17 Feb 2012 Link to this post

    Hi Jerry,

    Please, excuse the inconvenience,

    the installer you used only targets the trial versions of the Telerik products for the time being. It is actually reachable only through the trial sections of our website (Free Trials or the Download Free Trial button of the product home page).

    The good news is we are now working on a similar installer handling the purchased products as well. Please, bear with this inconvenience for some more.

    Kind regards,
    Biliana Ficheva
    the Telerik team
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