Installation Failure

4 posts, 0 answers
  1. Mike Sorel
    Mike Sorel avatar
    7 posts
    Member since:
    Dec 2009

    Posted 11 Apr 2010 Link to this post

    Hi all,

    I am having trouble installing RadControls for ASP.NET AJAX.  The installer gets about 50% through the copying files stage and then stops.  I have tried re-booting and re-starting the install; same results.

    Does anyone have any ideas?  Does anyone know whether there is an installation log that might provide some more information?

    Thanks in advance.

  2. Mike Sorel
    Mike Sorel avatar
    7 posts
    Member since:
    Dec 2009

    Posted 11 Apr 2010 Link to this post

    Cancel that, it has just started working again.
  3. Raja Mohd
    Raja Mohd avatar
    2 posts
    Member since:
    Aug 2012

    Posted 28 Aug 2012 Link to this post

    I also have the same problem, first and second time download / install online from my office using my office network, seem problem with the connection. But then i tried to download using own internet line (broadband) from the office also failed, only reach until 20% installation. Maybe something to do with slow internet connection, because when i tried to download from my house using high speed internet connection seem working fine. But the problem is, i want to use and install this development tool (RadControls ASP.NET Ajax) in my office, because we decide want to buy this license if we satisfy with it.

    Can i download the standalone installer for this control?, so that i can bring it to my office and install it offline.

  4. Vessy
    Vessy avatar
    2337 posts

    Posted 31 Aug 2012 Link to this post


    You could download the latest release from your account page. Please, make sure you are logged in your account and refer to the following link.

    If this link does not work follow the steps below:
    1.     Log in your account.
    2.     Click on Manage products tab -> DevCraft Ultimate.
    3.     Click on the Download button on the right side of the window.

    I hope this helps.

    Kind regards,
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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