Install Fails When Using Custom Directory

2 posts, 0 answers
  1. lantram
    lantram avatar
    22 posts
    Member since:
    May 2006

    Posted 14 Jul 2011 Link to this post

    The Telerik controls do not work in Visual Studio 2010 if they are installed to a directory other than the default.

    Here is what I did:

    1. Uninstalled Telerik RadControls for ASP.NET AJAX (2011.1.519) using Control Panel

    2. Installed Telerik RadControls for ASP.NET AJAX (2011.2.712) to a custom folder ("C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX")

    3. Ran Microsoft Visual Studio 2010 Professional

    The Telerik controls appear in the VS Toolbox but won't work. They won't render in design view and you can't drag and drop a control onto an ASPX page (nothing happens).

    To work around I had to uninstall the controls and then reinstall them to the default location ("C:\Program Files (x86)\Telerik\RadControls for ASP.NET AJAX Q2 2011").

    Is there an easy way to install the controls to a directory other than the default?
  2. Petar
    Petar avatar
    219 posts

    Posted 15 Jul 2011 Link to this post

    Hello Lantram,

    I am sorry to hear that you have experienced problems using the RadControls.

    The installer is designed to support installation in a custom location. This feature is tested and we haven't encountered any problems in our test environment. My assumption is that Visual Studio's environment has been broken for some reason.

    To identify the exact reason for the problem on your side we will continue our communication in the support ticket that you have opened.

    the Telerik team

    Register for the Q2 2011 What's New Webinar Week. Mark your calendar for the week starting July 18th and book your seat for a walk through of all the exciting stuff we will ship with the new release!

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