Increase in Pagination Size Causes a script Error

2 posts, 0 answers
  1. Lithin
    Lithin avatar
    2 posts
    Member since:
    Sep 2018

    Posted 10 Sep 2018 Link to this post

    Hi,

    We are using Telerik RadGrid in our WEB application and its version is 2016.1.225.45.

    When we are setting the page size to 1000, it will throw an error when click on each page.After this error occurred no other functionality works as earlier.we need to refresh the entire page in order to works as earlier .

    It is working fine up to page size 650. 

    Herewith attaching the screen shot of script error occurred when page index change event fires.

    Can you please provide a solution for this error ?

     

  2. Attila Antal
    Admin
    Attila Antal avatar
    246 posts

    Posted 12 Sep 2018 Link to this post

    Hi Lithin,

    The described behavior indicates that there are JavaScript errors on the pages. If AJAX is enabled, and the server generates error, they would most likely be hidden. As first step of troubleshooting I recommend turning the AJAX off (if enabled). (see Get more descriptive errors by disabling AJAX). Once AJAX is off, you would almost instantly get the idea where the application goes wrong.

    I would also recommend the following Blog post which could provide you with good tips for  troubleshooting an application on the client. Scripts, styles and more: Improve Your Debugging Skills with Chrome DevTools

    If the issue still persist, I would recommend testing the behavior with the latest version of Telerik Controls to see if the error can be reproduced. Generally, we recommend that all of our customers use the latest version of Telerik Controls as they provide with bug fixes, improved functionalities and additional Features.

    Kind regards,
    Attila Antal
    Progress Telerik
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