Hi,
Issue related to Image Manager dialogue, here first time when i add image to editor content area it works. But then i try to open second time i notice issue, like image manager dialogue it self doesn't open at all. Where as other dialogue boxes like document manager etc., are working fine.
This is strange issue, well after clearing browser content i retried image manager dialogue works fine able to upload image, tried to open as many times. But once i add image to editor content area and save content, after that if i open editor and open image manager dialogue it doesn't work again.
Once i have also noticed issue with b.parentnode() is not getting detected.
Please let me why this kind of issue is happening, its very critical and answer me as soon as possible.
please let me even know do you have any online chat option.
Issue related to Image Manager dialogue, here first time when i add image to editor content area it works. But then i try to open second time i notice issue, like image manager dialogue it self doesn't open at all. Where as other dialogue boxes like document manager etc., are working fine.
This is strange issue, well after clearing browser content i retried image manager dialogue works fine able to upload image, tried to open as many times. But once i add image to editor content area and save content, after that if i open editor and open image manager dialogue it doesn't work again.
Once i have also noticed issue with b.parentnode() is not getting detected.
Please let me why this kind of issue is happening, its very critical and answer me as soon as possible.
please let me even know do you have any online chat option.
1 Answer, 1 is accepted
0
Hi Ravi,
We are not aware of such problem and you are the first one reporting it. Such problem might occur if a JavaScript error occurs on the page when inserting an image. Could you please provide more detailed information on the specific scenario?
Best wishes,
Dobromir
the Telerik team
We are not aware of such problem and you are the first one reporting it. Such problem might occur if a JavaScript error occurs on the page when inserting an image. Could you please provide more detailed information on the specific scenario?
- Which version of RadControls for ASP.NET AJAX and .NET Framework are used in the application?
- Under which browser and its version the problem occurs?
- Are you able to reproduce the problem on the live demos? If so, could you please provide the exact steps the need to be executed in order to reproduce the issue?
- Could you please provide a simple fully runnable project reproducing the problem so we can investigate it further?
- Do you experience any JavaScript errors during the page load or when using RadEditor? If so could you please provide the exact error message?
Best wishes,
Dobromir
the Telerik team