Michael Reed
Top achievements
Rank 1
Rank 1
Michael Reed
asked on 27 Oct 2008, 08:23 PM
Hi,
I have latest RadEditor installed as a default editor provider on a DNN site. I have the following problem: When I click on Image Manager, new window pops up, there I can select existing image or upload a new one. No matter which one I choose, when I click on "image editor" image suppose to show in the left pane, but nothing shows up...
second smaller issue - is there a way to add "back" or "up folder" when navigating to an empty folder doesn't looks like there's a way to get back to a folder listing..
Thank you!
~Ilya
I have latest RadEditor installed as a default editor provider on a DNN site. I have the following problem: When I click on Image Manager, new window pops up, there I can select existing image or upload a new one. No matter which one I choose, when I click on "image editor" image suppose to show in the left pane, but nothing shows up...
second smaller issue - is there a way to add "back" or "up folder" when navigating to an empty folder doesn't looks like there's a way to get back to a folder listing..
Thank you!
~Ilya
5 Answers, 1 is accepted
0
Hi Michael,
We are not aware of such a problem and the Image editor works properly on our side. Are you sure that the problem is with the Image Editor, but not with the Image Map dialog? We are aware of such problem with the Image Map when the image src contains a space in its name.
Could you please, send a screenshot of the problem (attach it to your support ticket on the subject)?
Please, also make sure that you are using the latest version 2008.2 1001 (Q2 SP2 2008). If you are using an earlier version, please upgrade to the latest one and see whether the problem still persists.
Best regards,
Rumen
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
We are not aware of such a problem and the Image editor works properly on our side. Are you sure that the problem is with the Image Editor, but not with the Image Map dialog? We are aware of such problem with the Image Map when the image src contains a space in its name.
Could you please, send a screenshot of the problem (attach it to your support ticket on the subject)?
Please, also make sure that you are using the latest version 2008.2 1001 (Q2 SP2 2008). If you are using an earlier version, please upgrade to the latest one and see whether the problem still persists.
Best regards,
Rumen
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
0
Adam
Top achievements
Rank 2
Rank 2
answered on 06 Mar 2009, 03:28 AM
Hi
I'm having the same issue with DNN 5.0.1 and Telerik.DNN.Modules_2008_3_1314_trial.zip. The image editor loads but the image doesn't appear in the left pane to work with. I tired swapping the editor skins to vista (this fixed the scrollbars not showing on the class selector and others) but the problem still remains.
Thinking it was our xhtml skin i switched but to the default dnn and i have the same problem. Just as an FYI, i am using URLMaster with page extensions removed running on IIS in integrated pipes mode. I'm not using Page Blaster.
Any suggestions?
Thanks
Adam
I'm having the same issue with DNN 5.0.1 and Telerik.DNN.Modules_2008_3_1314_trial.zip. The image editor loads but the image doesn't appear in the left pane to work with. I tired swapping the editor skins to vista (this fixed the scrollbars not showing on the class selector and others) but the problem still remains.
Thinking it was our xhtml skin i switched but to the default dnn and i have the same problem. Just as an FYI, i am using URLMaster with page extensions removed running on IIS in integrated pipes mode. I'm not using Page Blaster.
Any suggestions?
Thanks
Adam
0
Hi Adam,
The DNN skin should not have any effect on the editor dialogs because they are loaded in a separate page.
I recommend that you try a HTTP debugging proxy (e.g. Fiddler for IE or Firebug for Firefox) and see if all the image requests from the Image Editor dialog are handled correctly. If the left pane is empty this means that the image URL we tried to use was not correct (either not found or redirected).
Best wishes,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
The DNN skin should not have any effect on the editor dialogs because they are loaded in a separate page.
I recommend that you try a HTTP debugging proxy (e.g. Fiddler for IE or Firebug for Firefox) and see if all the image requests from the Image Editor dialog are handled correctly. If the left pane is empty this means that the image URL we tried to use was not correct (either not found or redirected).
Best wishes,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
Chanh
Top achievements
Rank 1
Rank 1
answered on 10 Apr 2009, 03:31 AM
Images won't show up if the folder Images is located inside APP_Data folder. Is this a bug?
0
Hi,
The App_Data is a special folder in ASP.NET web sites. The web server will not show files from that folder to the browser, since its contents are meant to be used only on the server. The same is true for the App_Code folder as well. You will need to move the images to a different location, where they can be served normally to the browser.
Sincerely yours,
Lini
the Telerik team
Check out Telerik Trainer , the state of the art learning tool for Telerik products.
The App_Data is a special folder in ASP.NET web sites. The web server will not show files from that folder to the browser, since its contents are meant to be used only on the server. The same is true for the App_Code folder as well. You will need to move the images to a different location, where they can be served normally to the browser.
Sincerely yours,
Lini
the Telerik team
Check out Telerik Trainer , the state of the art learning tool for Telerik products.