ICalendar Export Crashes for Daily Recurrence Rule other than 1

6 posts, 0 answers
  1. Rajesh
    Rajesh avatar
    5 posts
    Member since:
    May 2009

    Posted 02 Aug 2010 Link to this post

    Hi,

    We have a pplication that uses the RadScheduler to display appointments/Activities in the system. Now the appointments in the system allow to create daily recurring activity with options to occur every 1 ,2, 3 ...  days.

    We also have implemeted the option of exporting the Scheduler Appointments in ICalendar format as shown in examples on this site.

    However whenever there is a daily recurring appointment which occurs in an interval other than 1 (e.g. 2, 3)  the export finction crashes with following error.

    "Cannot export appointments with daily recurrence and interval different than 1 in Outlook compatible mode."

    I have tried the same in the examples shown on the site and they also crash whever i create a Dailly recurring activity with interval other than 1.

    Please let us know how can this be fixed.

    Thanks

    Rajesh
  2. Alex Gerasimov
    Alex  Gerasimov avatar
    1 posts
    Member since:
    Jun 2009

    Posted 20 Aug 2010 Link to this post

    Is there anyone that can assist us with this question?  It seem to be a bug with the Telerik control and need a workaround or fix for this in order to deploy this for our customers.  Please advise on how to best handle.
  3. T. Tsonev
    Admin
    T. Tsonev avatar
    2817 posts

    Posted 24 Aug 2010 Link to this post

    Hello Rajesh,

    This exception is thrown when the appointment recurrence rule is not compatible with Outlook and it won't be able to parse them. We will reconsider revising this API and introducing a method that will export the appointment without checking for Outlook compatibility.

    Do you intend to import such appointments in Outlook? If so, what do you consider to be the best approach when exporting such appointments?

    I hope this helps.

    Kind regards,
    Tsvetomir Tsonev
    the Telerik team
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  4. Rajesh
    Rajesh avatar
    5 posts
    Member since:
    May 2009

    Posted 25 Aug 2010 Link to this post

    Hi,

    Thanks for your reply.  I understand that when the appointment recurrence rule is not compatible with Outlook it wouldn't work.

    However the case which i am pointing is a very basic Daily recurrence rule option that is supported by outlook.

    Please see the attached snapshots.

    Therefore i am not sure why the RadScheduler breaks for this case.

    Thanks

    Rajesh Maurya

  5. Peter
    Admin
    Peter avatar
    6637 posts

    Posted 27 Aug 2010 Link to this post

    Hi Rajesh,

    I have logged the issue and you can monitor its progress in the PITS:
    http://www.telerik.com/support/pits.aspx#/public/aspnet-ajax/3229


    Kind regards,
    Peter
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  6. Veronica
    Admin
    Veronica avatar
    1213 posts

    Posted 02 May 2011 Link to this post

    Hello Rajesh,

    The issue will be fixed for the next Service Pack.

    Best wishes,
    Veronica Milcheva
    the Telerik team

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