[Solved] (FF) After Paste, delete doesn't work until typing.

[Hanan Wolper]

Here's how to recreate the problem:

1. Open the browser (only happens in Firefox or Netscape) page with the RadEditor (previous version, not Prometheus).
2. Click inside the editor's box.
3. Paste using the "paste plain text" option.
4. Click somewhere inside the pasted text.
5. Hit "delete" --> it won't work. You'll have to type something first, other wise it won't respond.

You can see it on http://www.shvoong.com/write/

[Dimcho]

Hello Hanan Wolper,

We tested the scenario in Firefox using the latest released version of RadEditor for ASP.NET and we are not able to reproduce the problem - please find the attached movie.
Could you please check whether you can reproduce the same behavior by using some of our online demos?



Sincerely yours,
Dimcho
the Telerik team

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[Hanan Wolper]

Thanks for your response, Dimcho. We have not yet installed the new (Prometheus) version. Is that the version you've checked?

I cannot find demos of the previous version online. If this is the way to solve this problem, then we'll move faster towards the new version, however this is a problem we have on our website right now, so if there's a temporary fix we'd like to implement it until our next website's version.

Thank you,
Hanan.

[Dimcho]

Hello Hanan,

You can find the online demos of RadEditor for ASP.NET here. 

As you mentioned, in order to reproduce the problem I should use a 'previous version, not Prometheus' and I tested with the last version of RadEditor for ASP.NET. Our online demos use that version and that is why I suggested you to test your scenario with them. 

I strongly recommend to upgrade to the latest released version of RadEditor for ASP.NET or RadControls for ASP.NET AJAX - this should fix the problem.


Regards,
Dimcho
the Telerik team

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[Hanan Wolper]

Hello Dimcho,
Sorry about being vauge before, I have some additional information:

• The problem only occurs when pasting into an editor that is loaded empty. Therefore all the demos I saw didn't have that problem, but I was able to recreate the problem on this page
• The version we use is, in fact, 7.3.2.
• FYI, on our pages, we fire up the "paste as plain text" window when a user tries to paste in FireFox, since we want to strip many of the HTML tags, and the other options are too lenient.

Thanks again,
Hanan

[Lini]

Hi,

Thank you for the provided information. I managed to reproduce the problem and logged it in the bug database. I expect that it will be fixed in the next official release.

Best wishes,
Lini
the Telerik team

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[Naz Junaid]

I'm also getting this bug.

[Rumen]

Hi Naz,

The bug is not fixed yet in RadEditor Classic. Are you able to reproduce it with the new RadEditor for ASP.NET AJAX?


Best regards,
Rumen
the Telerik team

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[Naz Junaid]

Yes i get the same bug in RadEditor AJAX when i use the Paste as plain text dialog in firefox. The rad control needs to be initialized with empty content then after pasting hitting delete doesn't do anything.

[Rumen]

Hi Naz,

Thank you for the additional information.

I was able to reproduce the problem in Firefox with empty editor and I notified our developers and we raised the priority of this bug.

As a temporary solution you can load a simple   entity in the editor, just not to be empty and you will not experience the deletion problem, e.g.

<telerik:radeditor runat="server" ID="RadEditor1">
   <Content>&nbsp;</Content>
</telerik:radeditor>

Best regards,
Rumen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Naz Junaid]

Thanks for the workaround.