Maximilian
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Maximilian
asked on 31 Jul 2014, 10:17 AM
Hi,
we have some serious problems after migrating from Windows 7 to Windows 8.1. The excel export is not working the way it should anymore.
We get the following behavior:
- we trigger the export method without any error
- excel is opening from the browser
- we see an excel sheet but not the way we want it to be. It seems like the export method did a print of the whole page. We get all elements from our site in our excel sheet. all filters that where applied previously on the grid don't show any effect. We see the whole amount of possible results.
Do you have any suggestions?
Thanks in advance!
Maximilian Morlock
we have some serious problems after migrating from Windows 7 to Windows 8.1. The excel export is not working the way it should anymore.
We get the following behavior:
- we trigger the export method without any error
- excel is opening from the browser
- we see an excel sheet but not the way we want it to be. It seems like the export method did a print of the whole page. We get all elements from our site in our excel sheet. all filters that where applied previously on the grid don't show any effect. We see the whole amount of possible results.
Do you have any suggestions?
Thanks in advance!
Maximilian Morlock
1 Answer, 1 is accepted
0
Hello ,
I would recommend that you try the following:
- try setting OpenInNewWindow="true" in the ExportSettings especially if you are using Internet Explorer
- see if the problem replicates in different browser
- try disabling AJAX (EnableAJAX="false" if using our AJAX controls)
Best regards,
Daniel
Telerik
I would recommend that you try the following:
- try setting OpenInNewWindow="true" in the ExportSettings especially if you are using Internet Explorer
- see if the problem replicates in different browser
- try disabling AJAX (EnableAJAX="false" if using our AJAX controls)
Best regards,
Daniel
Telerik
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