Documentation is not loading in latest browsers

[Regeesh Joseph]

Hai,

I tried to access the documentation of RadCombobox, RadToolTip etc. But it is not loading. It is only showing the heading like 'RadToolTip for ASP.Net AJAX'. One search box also there on the page. Nothing else. I tried in IE 8, Mozilla Firefox 3.6, Opera 10.62, safari, Google Chrome.

Thanks & regards,
Regeesh Joseph

[Georgi Tunev]

Hi Regeesh,

I checked the online documentation and everything is working as expected. Could you please try accessing the Url again?
http://www.telerik.com/help/aspnet-ajax/introduction.html

Greetings,
Georgi Tunev
the Telerik team

[Regeesh Joseph]

Hai,

The link you have provided and other documentation links are not working as I exlained earlier. It is showing one javascript error also. That may be the issue.
.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Message: Object doesn't support this property or method
Line: 109
Char: 9
Code: 0
URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

Message: 'Telerik.Web.UI.RadTreeView' is null or not an object
Line: 499
Char: 9
Code: 0
URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

Message: 'null' is null or not an object
Line: 193
Char: 19
Code: 0
URI: http://www.telerik.com/help/aspnet-ajax/introduction.html

 

Thanks & regards,
Regeesh Joseph

[Rumen]

Hello Regeesh,

The problem could be due to some firewall, websense or antivirus program that is blocking the JavaScript of the RadControls documentation. If you unable to load and use the online documentation even on another machine, my recommendation is to download their local CHM installation from the following link:

http://www.telerik.com/documents/RadControlsForASP.NET.AJAX.zip.

Best regards,
Rumen
the Telerik team