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Dialogs in online demo fails

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ImageEditor
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miksh
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miksh asked on 21 Apr 2015, 04:50 PM

Please double check your online demo pages, e.g. http://demos.telerik.com/aspnet-ajax/imageeditor/examples/overview/defaultcs.aspx

Try to open the Crop dialog (in IE11): 

SCRIPT5022: Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.
Details: Error parsing near 'HwdlHwoCAh8LaB8MaGRk'.
File: Telerik.Web.UI.WebResource.axd, Line: 15, Column: 16485

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Vessy
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answered on 22 Apr 2015, 02:04 PM
Hi Michael,

I tried to reproduce the reported error, but the linked demo is working properly on my side. Can you, please, take a look over the video fro my test and see whether I am not leaving anything out - video?

Looking forward to receiving a reply from you,
Vessy
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miksh
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answered on 22 Apr 2015, 04:35 PM

Hmm... it's really something wrong either with my IE11 or your website as sometimes it works fine, sometimes it throws the exception above, sometimes IE crashed.

I recall that some similar weird behavior occurred in RadMap demo. It was ok at your end and was eventually fixed by resetting cache on one of your proxy servers.

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miksh
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answered on 22 Apr 2015, 05:23 PM

One addition... found out that I experience the same error in our custom website using the Q1 SP1 2015 on radGrid sorting event. Another developer has no issues with same IE/Windows.

I let you know if I find anything.

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Vessy
Telerik team
answered on 23 Apr 2015, 06:25 AM
Hi Michael,

It is pretty strange indeed.  Nevertheless, despite that I am not able to reproduce the problem locally, I will pass it to our developers for a further investigation in case they can find a possible cause of the problem. Can I just ask you to provide a short video/screenshot of the error and a Fiddler Cap log, so they can have anything to start the research from?

Thanks in advance for your cooperation.

Regards,
Vessy
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miksh
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answered on 23 Apr 2015, 01:34 PM

Indeed, strange. I tried to capture video & traffic thru fiddler but it worked fine. When I stopped fiddler the exception occurs more frequently. Finally, I got the fiddler log: the exception occurred in the last request #549.

I'll send log via support ticket as I can't attach it here due to large size.

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Vessy
Telerik team
answered on 23 Apr 2015, 01:51 PM
Hi Michael,

We are really thankful that you are helping us on this matter. Just let me know the ID of the ticket when you submit it, so I can address it accordingly.

Best,
Vessy
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miksh
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answered on 23 Apr 2015, 01:52 PM
Support ID:929023
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Vessy
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answered on 23 Apr 2015, 02:02 PM

Thank you, Michael - I am taking it up.

Regards,
Vessy
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miksh
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